Part-time Receptionist / Mail Clerk

Greets all who enter the Common's entrance; assists all who present themselves at the reception desk; operates phone system and provides information requested according to procedures; performs clerical and office duties; sorts mail. Reports to Administrative Assistant - Admin.

1. Job Function :
   1. Participates as an active member of the Village team in supporting the mission, values and philosophy of the Village. Maintains a high standard of professional appearance and conduct. Follows Village and departmental policies and procedures. Effectively works as a member of the Administrative team through open communication with all staff members, residents, volunteers and families. Respects residents' rights and individual dignity. Understands role in the Village fire, safety and disaster programs. Maintains pleasant, professional conduct with residents, family members and visitors. Maintains a neat work area. Provides information to those presenting at the reception desk. Handles all incoming calls in an appropriate and courteous manner. Reports pertinent information in a timely manner. Maintains contact with residents through a daily call in system. Acknowledges each resident by name and is sensitive to their needs. Sorts incoming mail when the mail clerk is not available. Performs other duties as assigned.
   2. v Must be able to move intermittently throughout the work day. v Must be able to lift mail as delivered by the post office and parcel post services. v Must possess sight sight/hearing senses, or use prosthetics that will enable those senses to function adequately so that the requirements of this position can be fully met. v Must be in good general health and demonstrate emotional stability in order to cope with the emotional stress of the position.

Education :

1. High school diploma or equivalent required.

Work Experience :

1. Some general acceptable experience working with the public; experience working in an office environment required.

Skills Abilities :

1. Ability to meet the public pleasantly and professionally, speaking fluently, distinctly, with good English and grammar; is required to make practical judgments in giving out information and in working with the public; is expected to quickly learn the layout of the Village and other information so as to be helpful to those presenting at the Reception Desk; basic typing skills are required and ability to use a copier and other small office equipment; is required to work patiently and pleasantly with both staff and the public; must be able to work accurately in spite of frequent interruptions and some stress.

License & Cert :