Senior HRBP
TeleperformanceAbout the role
Overview
Senior HR Business Partner UK and Ireland
Reports to: Head of HR
Location: Hybrid (min of 2 days per week on TP site if within reasonable travelling distance) will consider WAH if candidate not within reasonable travel to TP site
Salary: TBC at interview
Hours: 37.5 hours per week.
Contract: Permanent
Role Overview
Whilst building & maintaining effective relationships with key stakeholders (internal & external), the Senior HR. Business Partner will work proactively with the Heads of HR to develop & deliver the full range of HR initiatives. You will be accountable to the Heads of HR in terms of driving & fulfilling strategic objectives in line with the national HR Strategy. You will work with key partners across a region to ensure that the employee culture is fully aligned to TP DNA. The Senior HR Business Partner will contribute to ensuring consistency in the development & roll out of HR policies & procedures.
What are we looking for?
The Senior HR Business Partner will be commercially minded and will be an intensely passionate and proactive Senior HR Business Partner, a professional with a solid background of being able to operate in a fast paced, truly employee, client & customer centric environment. You will have the ability to operate as a broad generalist, setting the commercial & non-bureaucratic standard, when it comes to practical & pragmatic HR application. You will have the determination tenacity, self-motivation, passion & focus on delivering outstanding results through leading people practices. As a strong Senior HR Business Partner you will be confident to use your strong influencing & negotiating skills to contribute to a successful impact across the business. You will possess excellent interpersonal skills, with the ability to build effective and sustainable relationships, at all levels. The Senior HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered.
This role is focused on supporting HRBPs, employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. The Senior HR Business Partner will take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment.
Key Tasks/Responsibilities
- Specific objectives and deliverables will be agreed as part of your role and development review process, the points below are a summary of your main duties and responsibilities.
- Proactively lead, coach and mentor HR Business Partners (HRBP) in the provision of an effective business partnering service across the business
- Supports the HR function as a whole in shaping the People Strategy and delivering its objectives
- Act as senior point of contact and subject matter expert on complex employment cases and projects and provide HR related advice across the generalist range of the role
- Provide a superior level of practical advice, guidance and support to HRBPs, employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support. Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches
- Support the implementation of the company’s people plans by pro-actively working with staff and line managers to develop a culture of responsibility and accountability for front line human resources management and embed a people culture
- Partner and coach HRBPs and managers to support the delivery of people plans and initiatives and encourage a culture of line manager responsibility and accountability for front line human resources
- Proactively lead, manage and successfully deliver complex cross functional people projects across the organisation within specific timeframes
- Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area
- Assist in the review, development and successful implementation of progressive people policies, processes and plans to drive continuous engagement and embed a people cu
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