Banquets Houseperson

Description

Essential Duties and Functions/Responsibilities/Tasks:

• Work under direction of F&B Manager.
• Maintain positive and professional approach with team members and guests.
• When the room is to be cleaned after an event, a thorough stripping of the ballroom of linen, flatware, glassware, and trash.
• Constant awareness of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and report to Floor Supervisor.
• The ability to keep corridors clean, neat and free of waste or clutter i.e. trays or dishes in the service area.
• The aptitude to notice and report any loss of damage of linen, furniture, fixtures or equipment.
• Resolve issues for any approaching guests in a professional and timely manner.
• Learn and know the names of chemicals being used, if a guest were to stop them and ask.
• Carry out deep cleaning tasks and special projects.
• Other duties as assigned consistent with the functions of this position as needed at the property.

Requirements

• A passion for perfection and attention to detail.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Ability and willingness to work flexible hours including weekends, holidays and late nights.
• Ability to work on your feet for eight hours or more.
• Must be able to lift/push/reach for/carry 50+ pounds frequently.
• 6 months to 1 year or equivalent combination of education and experience; housekeeping or hospitality experience preferred.
• High school diploma or equivalent experience/training.

NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans.

Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.