Restaurant Captain (Server)

Company Description

JUSTIN Vineyards & Winery is more than a beautiful place to drink exceptional wine. It’s a unique viticultural microclimate. It’s a one-MICHELIN-starred restaurant. It’s a Forbes 5-Star and Five Diamonds by AAA hospitality experience. It's world-class accomodations at the JUST INN. It’s tasting rooms at the vineyard and in downtown Paso Robles. And it's the perfect place to take your hospitality career to new heights.

We are hiring a Restaurant Captain (Server) who has a strong understanding of luxury service and restaurant operations. The Restaurant Captain is essential in leading dinner service, serving as the liaison between the kitchen and the dining room while ensuring a smooth and exceptional guest experience. This individual is expected to conduct service with professionalism, uphold Forbes Five-Star and Michelin-level standards, and inspire their teammates to focus on excellence in every detail.

This position is based at our JUSTIN Estate: 11680 Chimney Rock Road, Paso Robles, CA 93446. The work schedule is Thursday - Sunday (3:00 PM - closing). This position requires weekend availability and the ability to work late nights.

Job Description

• Guide service flow, support real-time decision-making, and ensure all guest interactions reflect the graciousness, thoughtfulness, and precision of The Restaurant at JUSTIN
• Provides an excellent customer experience to uphold Forbes 5-star services/standards and follows all company and safety procedures and policies
• Assist with dining room setup, including linens, glassware, silverware, tabletop details, and equipment such as fans or heaters
• Manage beverage service and taste, open, and pour wines; serve and describe wines in accordance with the Court of Master Sommeliers
• Deliver and clear food courses in coordination with FORBES 5-Star Service standards
• Speak about food with accuracy, ease, and elegance, avoiding slang
• Provide knowledgeable, graceful, and attentive service with natural timing and a warm approach
• Oversee table maintenance through delegation or direct action
• Maintain clean and organized service stations and side work areas throughout the shift
• Maintain the cleanliness of all interior and exterior guest areas
• Reset and flip tables with speed and attention to detail
• Anticipate and respond promptly to guest needs and requests
• Communicate special table needs and guest requests to the kitchen
• Break down and close the dining room post-service, including polishing, organizing, and restocking service tools and equipment
• Maintain a clean, well-kept uniform and a natural, professional appearance
• Participates and ensures compliance with all opening and closing duties as determined and published by the Restaurant Manager or Executive Chef
• Keeps up to date on new JUSTIN releases as well as viticulture and winemaking techniques

Qualifications

• 5+ years of experience in fine-dining serving at restaurants (Forbes 5-star or MICHELIN restaurants)
• WSET Level 2 (or equivalent wine certification) is highly preferred
• Expert-level knowledge of fine dining service, strong wine and menu fluency, confident leadership and delegation skills, and the ability to deliver gracious, detail-driven hospitality with precision, professionalism, and composure
• Strong work ethic, willingness to learn, and attention to detail are essential
• Food Handler’s Card
• Clear and calm verbal communication
• Strong work ethic, willingness to learn, solution-oriented mindset, and attention to detail are essential
• Ability to work quickly in a high-paced, physically and mentally demanding environment
• Proficiency in reservation management systems (e.g., Tock), and polished guest service execution
• Ability to work full-time (30-35 hours per week) and late nights, weekends, and holidays 
• Must be able to communicate verbally and in writing in English
• High School Diploma or GED required

Pay Rate: $22.00 - $25.00 an hour. Final compensation will be dependent upon skills & experience.

Additional Information

• Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including: 
  • 24/7 online physician consultations 
  • virtual mental health resources 
  • life coaching 
  • engaging e