Case Manager - Temporary

Overview

Position Title:           Case Manager - TemporaryReports To:                Location:                 Jersey CityWork Arrangement:HybridSalary Grade:             Level 5Salary: $45,200-$56,500

About CWS

Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.

Purpose

Provide orientation, ongoing core services and case management services to our clients in a timely, appropriate and effective manner ensuring their early employment and self-sufficiency. Proficiency in English and a refugee language is an asset. This is a temporary role that is subject to end within a duration of time. 

 

Responsibilities

• Covers tasks as assigned for the Refugee Health Promotion and SASIC teams.
• Facilitates culturally sensitive conversations and service delivery, especially to female Afghan humanitarian parolees
• Provides on-going case management and services to clients according to the relevant program guidelines
• Attends and facilitates events with clients as assigned.
• Provides referrals to social service providers and government agencies in coordination with other staff.
• Coordinate with other office staff for medical referrals, English classes and school registration, social service providers and government agencies.
• Accompanies clients to various appointments to fulfill service requirements.
• Assists clients with the enrollment in core benefit services including TANF, WIC, SNAP, and health insurance programs.
• Documents all service delivery activities as case notes in the client’s case file.
• Maintains an orderly case file for each case and fulfills programmatic documentation requirements as agreed upon with the coordinator.
• Performs other related duties as requested.

Qualifications

Education:

 

• Bachelor's degree in human services or equivalent experience in lieu of degree.

 

Experience: 

• A minimum of 3 year’s previous work experience in refugee or immigrant-related services, providing familiarity with U.S. refugee and/or immigration issues and terminology. 
• A background in case management or human service delivery is desirable.

 

Other Skills: 

• Must be computer literate, with proficiency in MS Office and internet applications. 
• Proficiency in English and a refugee language is required.

Special Requirements

 

Background Check requirements: 

• The job will require reference checks, standard criminal background checks, and motor vehicle background checks.