GENERAL MANAGER

 

Position Title: GENERAL MANAGER - AMEX Centurion Lounge - DCA

Salary: $100000 - $105000

Other Forms of Compensation: 10% annual bonus 

 

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
 

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

 

 

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Click here to view the step-by-step instructions to refer a friend to this position. 

 

 

Job Summary

Job Summary:

 

Working as the General Manager, you will lead The Centurion Lounge (AMEX) at Ronal Reagan National Airport (DCA) in accordance with the approved budget while meeting client expectations. You will maintain excellent relationships with employees, guests and the client, as well as other departments within the operation. You will promote the professional growth and development of the entire team. As the General Manager, you're committed to fostering strong interdepartmental relations, ensuring an exceptional guest experience for AMEX travelers! 

Key Responsibilities: 

 

• Leads an engaged, guest-centric team of hourly and salaried team members - ensures lounge is meeting or exceeding AMEX loyal travels, each and every day
• Manages in compliance with Company established policies and procedures - you're a diligent, highly focused leader!
• Manages in compliance with local, state, and federal laws and regulations
• Maintains food cost while ensuring quality standards
• Establishes and maintains good rapport with staff, client and guest and other departments
• Manages financial acumen for all areas including financial reporting with sales reports P&L reports, writing and adhering to annual budgets and cash handling
• Analyzes and creates trends for financial data
• Manages purchasing and inventory controls
• Plans menus in consultation with chefs
• Is knowledgeable on HACCP controls along with  proper storage and use of food

 

Preferred Qualifications: 

 

• Bachelor’s degree is preferred, or equivalent professional experience
• 5+ upscale food service experience, including experience at the management level
• Experience in personnel management including hiring, supervision, evaluation and succession planning
• Proven track record to achieve company goals in compliance with company/client policies and procedures
• Excellent leadership and organizational skills, and must possess attention to detail
• Supervisory, scheduling, training and coaching skills
• Effective problem solving and conflict management skills
• Ability to multi-task as well as stay on task and concentrate with constant interruptions
• Experience in food purchasing, food costs and inventory control
• Ability to create budgets, flash reports, financial targets and forecasts
• Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports
• Must be knowledgeable on HACCP controls along with  proper storage and use of food
• Monitor compliance with health and fire regulations regarding food preparation and serving
• Exceptional business etiquette and client relations
• Manages time effectively and prioritizes tasks to meet deadlines
• Strong catering exper