Customer Service Parts Coordinator

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Job Description:

START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people.  CULTURE- INTEGRITY- FAMILY. As a Customer Service Parts Coordinator, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we’ve been in the game since 1933!

Location –Fort Worth, TX

Work Schedule- Monday-Friday, 8am-5pm

Hourly Pay – $26.00 Paid Weekly!

Summary
The CSC Parts Coordinator is responsible for the oversight of parts ordering, receiving, cataloging, inventory and reconciliation of all parts at a single location. In addition, this position will be responsible for processing Purchase Orders (PO's) and Vendor payment requests. This position will be responsible to ensure the right part is purchased from the right vendor and maintain inventory level to maximize customer uptime. We allow you to carve out your own career path and promote from within, based on performance.  The ideal path of progression in this role is an Ops Supervisor.

If you're motivated, coachable, and looking for a fast paced, inclusive environment, you've come to the right place.  Competitive pay & fast growth, full benefits package, 401k employer match, PTO, and a discount on shares! 

YOUR JOB SEARCH ENDS HERE.

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Ryder's most recently been named a “Top Company for Women to Work for in Transportation” by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies,” one of “America’s Most Responsible Companies” by Newsweek.  

Essential Functions

• Customer Service: improve the quality and consistency of customer communications and meet customer's expectations

• Perform customer relationship activities to include customer interface, issue resolution, and customer satisfaction

• Execute customer communication protocol as it pertains to PM scheduling and follow up, breakdowns and vehicle status updates Work Flow Management: enhance branch productivity through effective work scheduling and planning

• Create repair order tasks and update work planning sheet

• Review maintenance reports to identify and schedule preventative maintenance, repair campaigns, and vehicles requiring follow-up

• Coordinate with rental counter to identify repair requirements, available substitute units and vehicle wash requirements

• Coordinate outside repair with vendors and customers Parts Management: contribute to cost containment through effective inventory planning and warranty

• Execute parts inventory management processes to include conducting physical inventory, parts ordering, receiving, stocking, managing purchase orders and parts invoice, and coordinating parts pick-up and delivery

• Make recommendations on min-max levels to the inventory planning team

• Manage parts obsolescence

• Ship warranty and return parts

• Organize and ensure cleanliness in the parts room Administrative

• Effectiv