Director, Cyber and Information Security - Operational Resiliency & Crisis Management

Who We Are

Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities.

Job Summary

The focus area for this Director will be leading the organization's ability to effectively respond to and recover from events that result in interruption of Point32Health's business operations. In this role, the Director Cyber & Information Security will be focused on leading a team responsible for:

• Developing and implementing a strategy and practices that will ensure that the organization is prepared for events that may result in extended interruption of technology systems, applications, or business operations.
• Setting requirements and providing education to business and technology stakeholders about their roles in supporting the organization's business continuity, disaster recovery, and incident/crisis management disciplines.
• Development, maintenance, and adoption of a single incident/crisis management framework across the organization - all hazard/threat types.
• Ensuring that the organization's business continuity and disaster recover procedures/playbooks remain up-to-date
• Leading tabletop and simulation exercises to help ensure preparedness and to proactively identify and address opportunities for improvement.
• Anticipate the impact of core systems, applications, facilities, and vendor relationships being unavailable and implement plans that will reduce the impact of those events.


The Director, Cyber & Information Security, will report into the Chief Information Security Officer (CISO) for Point32Health. The Director leads Cyber & Information Security managers and/or security leaders to oversee and help to ensure that core programs are effectively implemented. This role is integral in driving the organization’s Cyber & Information Security strategy and objectives. The Director, Cyber & Information Security is considered a leader within the IT Department and is expected to work collaboratively to identify, influence, and enhance areas of improvement across the organization.

Job Description

• Manage a team of managers/senior leaders responsible for overseeing the core pillars of Cyber & Information Security
• Develop and implement policies, standards, and guidelines that continuously increase the organization’s Cyber & Information Security program maturity 
• Communicate potential security concerns/exposures with recommended improvements 
• Lead communication and collaboration efforts with the business and IT to ensure quality solutions are delivered 
• Evangelize the objective to embed security behaviors and principles into the Point32Health culture through active engagement, education, awareness, and partnership 
• Develop operational excellence in anticipation and response to evolving threats and opportunities to improve cyber and information security 
• Identify business risk and communicate risk to appropriate leadership 
• Collaborate with stakeholders to define and implement technical and non-technical controls designed to cyber risk objectives and legal / regulatory obligations. 
• Maintain the risk repository to continually identity, prioritize, and mitigate cyber and information security related risk issues 
• Participate in various forums and groups across Point32Health to understand the risk environment and to provide recommends that effectively incorporate security objectives while balancing the business impact of recommendations provided
• Facilitate adoption of leading security practices to remain in compliance with regulations and to support our continuous monitoring and improvement goals
• Maintain up-to-date knowledge of the cyber and information security industry, including awareness of new or revised security capabilities, improved security processes, threat scenarios, trends, etc.
• Identify/recommend tools, processes, software, and protocols to advance or replace current security practices, services, or technologies to meet strategic objectives.
• Other duties and projects as assigned.

EDUCATION, CERTIFICATION AND LICENSURE: 

• Bachelor’s degree in Cyber Security, Computer Science, Risk Management, or related field preferred or equivalent experience

EXPERI