Front Desk Agent | Lewisburg Fairfield Inn & Suites

Part-Time Front Desk Associate – Fairfield Inn & Suites Lewisburg

Friendly? Organized? Love making people feel welcome? Join our award-winning hotel team! We’re looking for a reliable and professional individual to join our award-winning Fairfield Inn & Suites Lewisburg as a Part-Time Front Desk Associate. In this role, you’ll be the face of the hotel, welcoming guests, managing check-ins and check-outs using our hotel reservation systems, and helping ensure a smooth and positive experience from start to finish. Varied shifts between 7am–3pm & 3pm–11pm, & must be available on weekends.If you enjoy working with people, staying organized, and being part of a supportive team, this is a solid opportunity to grow with the Shaner Hotel Group.

Why you’ll love it:

• On-the-job training (Marriott Service + FOSSE system + Alcohol Management)
• Travel perks at Marriott & Shaner hotels
• Great team culture where guests and coworkers love working with you
• A role with growth potential in hospitality

You are:

• A people person with a positive attitude
• Reliable, flexible, and able to multi-task
• Comfortable working weekends and different shifts
• Start your hospitality career with a team that values service, teamwork, and YOU!
  
   

Responsibilities:

• Check guests in and out courteously and efficiently
• Process reservations, payments, and guest inquiries
• Sell snacks and alcoholic beverages from the hotel market (training provided)
• Provide local recommendations and assist guests throughout their stay
• Answer calls, resolve guest concerns, and communicate with other departments
• Maintain a clean, organized, and professional front desk area
• Assist with daily front office tasks, shift checklists, and reports
• Create a friendly, welcoming atmosphere for both guests and coworkers
• Other duties as assigned

Qualifications:

• Strong customer service and communication skills (people-person)
• Positive attitude, team player, and reliable
• Must be available to work weekends and varied shifts (7–3pm & 3–11pm)
• Ability to multitask, stay calm under pressure, and use basic computer systems
• Previous hotel or customer service experience preferred
• Ability to stand for long periods and occasionally lift up to 25 lbs
• On-the-job training provided: Marriott service standards, FOSSE system, and alcohol policies

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.  We partner with the top Hospitality Brands including independent locations as well.  We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management.  You can find out more by visiting our website, www.shanercorp.com!