Employment Type:

Full time

Shift:

Description:

This position is hybrid. Will need to work out of local Ministry three days a week, the Ministry can be located anywhere among those of Trinity Health.

POSITION PURPOSE

The Director Spiritual Care - Operations & Education (DSOE) is responsible, in collaboration with the VP Spiritual Care (VPSC), for designing, facilitating and resourcing spiritual care services across the organization; oversees the Clinical Pastoral Education operations. In collaboration with the Director Spiritual Care-Strategy & Quality (DSSQ), ensures the implementation of strategic efforts and integration of professional spiritual care services into patient experience, Colleague Care, and organizational culture, which is aligned with organizational mission, vision, and values, and delivered with the highest levels of quality and consistency. Provides organizational leadership in clinical education, staffing, talent acquisition, management coaching, and operational excellence for spiritual care departments throughout Trinity Health. Collaborates with Mission Integration leadership to ensure alignment of spiritual care operations with other Mission activities.

ESSENTIAL FUNCTIONS

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

Connects Spiritual Care strategy with Spiritual Care implementation across the organization through close collaboration with Spiritual Care Managers, and Mission Integration leadership (local and system). Plans and oversees programs of workplace spirituality, such as inter-professional education about spirituality, and inter-professional training for spiritual distress screening and referral practices.

Designs flexible coverage models and supports effective resource use of spiritual care providers with various levels of training and certification. Provides guidance and consultation to Mission Leaders and Spiritual Care Managers regarding the effective achievement of essential/standard work.

Collaborates in design and implementation of electronic health record standards to ensure accurate and timely documentation of spiritual care encounters.

Creates innovative clinical training programs that are responsive to the needs of local ministries and community organizations.

In collaboration with the VP, Spiritual Care (VPSC), develops, implements and updates the system-wide strategic plan for Clinical Pastoral Education (CPE), which may include chaplaincy research and chaplaincy continuing education; ensures alignment with the Association for Clinical Pastoral Education (ACPE) and accreditation of clinical education programs; develops policies and facilitates compliance with regulatory requirements and standards. Oversees and provides guidance to ACPE Educators, integrating and aligning ongoing Spiritual Care education into the planning, practice, and evaluation of Spiritual Care ministries.

Participates in the recruitment, onboarding and management of Spiritual Care leaders across the system. Mentors and provides guidance and coaching in Human Resources related matters. Promotes Trinity Health Spiritual Care standards of practice, holding Spiritual Care Managers accountable for performance expectations.

Promotes a healthy, supportive, and trauma-informed work environment for spiritual care providers. Promotes programs of ongoing personal formation and work-life balance.

Ensures compliance with regulatory and accreditation standards (e.g., Joint Commission, CMS, ACPE, APC).

In collaboration with Director Spiritual Care -Strategy & Quality (DSSQ), leads initiatives for continuous improvement and evidence-based spiritual care practices. Develops and tracks metrics for spiritual care quality, utilization, and patient satisfaction.

Participates in clinical team conferences, ethics committees, palliative care consultations, and crisis response teams. Serves as a resource on issues involving grief, meaning-making, cultural sensitivity, and compassionate communication.

Develops internal training on spiritual care, cultural humility, and compassionate practices for colleagues. Promotes professional clinical training leading to board certification for spiritual care staff.

Working in collaboration with DSSQ, ensures Spiritual Care policies, initiatives and programs are aligned with Trinity Health's Priority Strategic Aims (PSAs).

Oversees, evaluates, and, when necessary, intervenes with Spiritual Care Managers and local inter-professional leaders to achieve local strategy implementation.

Oversees the regular assessment and improvement cycle of local Spiritual Care operations in coll