Director Workforce Management

About Us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs.  Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

To set the strategic roadmap for workforce management practices for the enterprise access team; to optimize resource performance across operations utilizing automated workforce tools; and to ensure departmental performance requirements and client specific service level commitments are met. To serve as a guide for all workforce management activities across the business unit. This role ensures the enterprise access team meets service level agreements (SLAs), operates efficiently, and achieves strategic and operational goals, with a focus on delivering outstanding customer experience. Lead teams responsible for optimal staffing across all lines of business while maintaining financial discipline.

Experience Required

3-5 years preferred

Education Requirements

Bachelors preferred

Special Requirements

Communication – Ability to communicate with patients, visitors and coworkers

Salary Min ($)

USD $44.00

Salary Max ($)

USD $74.00