Senior Product Owner – Client Experience (Individual Investors)

About the Position

As the Senior Product Owner for Client Experience within Individual Investor, you’ll play a pivotal role in advancing T. Rowe Price’s Individual Investor growth strategy. We’re looking for a leader with strong financial acumen, passion for improving investor outcomes, and a proven ability to drive business results. You will lead cross-functional teams to realize complex, multi-year product visions, developing solutions used across multiple business units.

Role Summary

You will leverage your deep understanding of clients, company operations, products, competitors, and the regulatory environment to deliver impactful solutions. You’ll guide the development and execution of product roadmaps, ensuring alignment with organizational strategy. Applying commercial judgment, you’ll collaborate and negotiate with senior management and stakeholders, providing insights and recommendations on strategic priorities. You’ll communicate metrics, milestones, and status updates to stakeholders throughout the organization.

Responsibilities

• Product Vision & Strategy: Define and maintain a clear vision for your product family, considering technological trends, competitive landscape, and internal strategy. Establish and communicate roadmaps, contribute to technical direction, and use research to inform and refine enablement strategies.
• Deliver Business Results: Lead cross-functional teams—including marketing, technology, design, and subject matter experts—to achieve business objectives. Monitor key performance indicators, analyze data, and implement strategies to drive performance, client satisfaction, compliance, and efficiency.
• Resource Allocation: Optimize investment across assigned products, reallocating budgets to prioritize high-value initiatives. Partner with business and technical teams to ensure projects are resourced with top talent for sustained quality and innovation.

Qualifications

Required:

• Bachelor’s degree (or equivalent experience) and 8+ years in relevant roles
• Demonstrated experience developing client experience products in Financial Services, Asset Management, Wealth Management, or Advisory
• Experience building advice capabilities preferred
• Familiarity with Agile frameworks

Preferred:

• A-CSPO® and/or SAFe® certification
• CPA accreditation
• MBA or equivalent experience
• Established industry network
• Experience managing external suppliers and agencies

FINRA Requirements

FINRA licenses are not required and will not be supported for this role.

Work Flexibility

This role is eligible for hybrid work, with up to one day per week from home.