Retail Attendant and Barista

Jamestown Java, located inside 7 Cedars Hotel, is looking for friendly and energetic Retail Attendant & Barista to join our team! If you love great coffee, providing excellent customer service, and working in a fast-paced, fun environment, we want to meet you! Whether you’re crafting the perfect latte or helping guests find their favorite treats, you’ll be part of a team that makes every day a little brighter. The Retail Attendant and Barista is responsible for assisting with operations of Jamestown Java/Goods & Gifts. The scope of responsibility will include, but not be limited to: interacting with guests at gift shop, ringing up merchandise, operating the coffee shop, and coordinating with other departments.

*Native American hiring preference for qualified candidates.

ESSENTIAL FUNCTIONS

• Ring up customer sales, transactions, voids and exchanges as needed.
• Greet guests, answer questions, be knowledgeable of product served, offer suggestions, take and serve beverage orders.
• Responsible for maintaining the cleanliness of work station, store and displays.
• Ensure items are fully stocked and, with proper rotation, all outdated items are pulled.
• Must be able to operate and prepare foods/beverages using a variety of kitchen equipment including but not limited to; panini grill, convection oven, microwave, dishwasher, Hobart scale, food slicer, coffee grinder, and espresso machine.
• Monitor and freshen retail areas on a continual basis.
• Pro-actively assist guests in their shopping experience to encourage guest satisfaction and purchases.
• Resolve guest conflicts and concerns while maintaining superior customer service.
• Coordinate and communicate with all departments to meet guests needs.
• Promote 7 Cedars Casino, Longhouse Market & Deli, Cedars at Dungeness, and other Resort/Jamestown SKlallam Tribe properties to hotel guests.
• Understand and maintain reputation management.
• Follow all policies and regulations.
• Core competencies in current ADA and other regulatory expectations.
• Uphold and lead others in following 7 Cedars Resorts mission and values.
• Perform miscellaneous duties as assigned.

QUALIFICATIONS

• High School Diploma or GED equivalent required.
• Minimum one (1) years of related retail experience, including cash handling and knowledge of deli/espresso sales.
• Excellent verbal and written communication skills and ability to work collaboratively with hotel teams and guests.
• Ability to promote positive relationships with guests, clients, vendors and Resort teams.
• Strong organization, prioritization, and multi-tasking skills.
• Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining work processes.
• Must be flexible with hours and days worked; mornings, nights, weekdays, weekends and Holidays.

Why work for 7 Cedars? 

Located on the scenic Olympic Peninsula, resort properties include 7 Cedars Casino + Hotel, Cedars at Dungeness Golf Course, and the Longhouse Market & Deli. Our goal is to achieve success by delivering a fun, friendly, and personable experience, The 7 Cedars Resort Experience, to everyone!

We strive to provide a competitive and comprehensive benefits package for our employees. Full-time employees are eligible for health insurance (medical/dental/vision), paid vacation and sick time, 6 paid holidays plus 1 floating holiday, employer paid life