Import-Export Logistics Coordinator

Company Summary

Hampton Lumber is a thriving family-owned company aspiring to be North America's preferred source for responsibly-sourced wood solutions. Headquartered in Portland, Oregon, we operate nine sawmills in Western Oregon, Washington, and British Columbia. We also manage timberland and operate a wholesale and import/export division.  

 

Our mission is to grow, manufacture, and market renewable wood products and deliver innovative solutions for a more sustainable built environment. At Hampton Lumber, we accomplish this through our own operations as well as those of our affiliates—Trapa Forest Products, Idaho Timber, and RedBuilt. Our tagline, "Find a better way every day," encapsulates our commitment to innovation and improvement across all operations. 

We are guided by our core values: 

• Safety – Prioritize safety across all operations.
• Integrity & Authenticity – Operate honestly and ethically while preserving our distinctive family-owned brand.
• Responsible Stewardship – Endeavor to balance and maintain economic, social, and environmental values in everything we do.
• Tenacity – Embrace challenges with grit, determination, and a can-do spirit. 
• Continuous Improvement – Strive to enhance our processes, products, and people.
• Customer Satisfaction – Be nimble, responsive, and solutions-oriented.
• Community Engagement – Be a responsive, supportive, and respected member of the community.

 

With over 80 years in the sawmill business, we are proud to have cultivated the knowledge and experience needed to grow and prosper, even in challenging times.  We always look to the future and invest in our people, new technologies, and continuous improvement processes and techniques. 

Overview

Hampton Lumber Sales is seeking a detail-oriented and proactive professional to join our logistics team as an Import/Export Logistics Coordinator. This role will manage the end-to-end coordination of domestic and international shipments, ensuring efficient, cost-effective, and compliant movement of goods across our supply chain. The Import/Export Logistics Coordinator works closely with sales, carriers, and external partners to dispatch shipments, track orders, and provide visibility into shipment activity. This position plays a critical role in supporting a fast-paced, high-volume sales organization. This role will collaborate cross-functionally across the organization and contribute to continuous improvement in logistics processes and execution.

Benefits Highlights

• Substantial company-paid assistance for Medical and Dental insurance premiums; mental health coverage; cost effective co-pays and deductibles
• 401(k) with 5% annual company contribution and generous company matching contributions vested over three years
• Paid time off, including eight paid holidays
• Opportunity to earn bonuses
• Employee wellness program that includes free counseling sessions, financial and legal guidance, and more
• Opportunities for paid training to support career advancement and personal development

Responsibilities

• Dispatch and coordinate shipments across ports, rail, and warehouses, ensuring efficient and on-time delivery
• Track and trace shipments across ocean, rail, and truck modes, providing timely updates and proactively resolving delays or service disruptions
• Serve as the primary point of contact for carriers, managing scheduling, accessorials, and issue resolution
• Obtain, evaluate, and support negotiation of freight rates to ensure cost-effective transportation solutions
• Accurately enter and maintain shipment and freight data in systems (e.g., LumberTrack), ensuring data integrity and supporting freight audit processes
• Maintain and analyze reports on shipment activity, costs, and service performance; identify trends and improvement opportunities
• Coordinate import and export shipments, ensuring compliance with trade regulations and accuracy of all required documentation
• Partner with warehouses and service providers for smooth flow of goods and inventory across locations
• Act as a liaison between sales, carriers, and customers, delivering clear communication and high-quality service
• Investigate and resolve shipment discrepancies, claims, and exceptions while developing solutions to mitigate supply chain disruptions

Qualifications

• Strong attention to detail with excellent organizational and problem-solving skills
• Ability to manage multiple shipments and priorities in a fast-paced environment
• Strong analytical thinking and decision-making under tight timelines