Vice President, Product Manager, Chase Travel

Are you passionate about building travel products for best in class Chase Travel. 

We are looking for an experienced Vice President, Product Manager, Chase Travel. You will handle product strategy, new product development and test and learn initiatives in Chase travel arena. You will leverage industry insights, data and analytics and business needs to develop and manage a “roadmap” of initiatives over time. You will be a part of the Chase Travel organization of Connected Commerce, which is a key business within Chase's Consumer & Community Banking group.

Job Responsibilities:

• Owns and manages the delivery of product roadmap for specified area of focus, across web and mobile
• Serves as the subject matter expert for product domain – evaluate and document requirements from internal and partner development teams, scope technical solutions, identify risks, and clearly communicate goals and milestones to business stakeholders globally 
• Creates user stories, test scripts, and acceptance testing criteria
• Contributes to Agile ceremonies such as daily stand-ups, weekly grooming, bi-weekly sprint planning and retrospectives.
• Partner with internal and external teams (product, design, technology, analytics, risk, legal, compliance, ops, servicing, marketing, …) on prioritization and development of product features
• Manages product reviews, strategy sessions with leadership, performance assessments, and data-based decision-making to manage the evolution of the roadmap
• Refines and iterates product roadmap based on business objectives, customer research and analytics
• Maintains deep knowledge of user experience insights and journeys, and user analysis to anticipate trends and ascertain best practice to provide fresh insights into backlog

Required qualifications, capabilities, and skills

• Minimum 5 years of experience in a product management role building large scale enterprise product/systems or products at scale 
• Bachelor’s Degree Required
• Experience moving technical products from inception to delivery and an ability to articulate the impact 
• Minimum 3 years of experience with Agile software development, product teams or scrum teams.
• Expertise in defining and building out product roadmap, prioritizing projects according to business need.
• Ability to manage tight delivery timelines and exhibit calmness under intense pressure, Comfortable navigating through ambiguity and change
• Be a strategic thinker that demonstrates strong interpersonal and influencing skills to manage partnerships across all levels of the organization, including teams located in different locales
• Proven end-to-end problem-solving skills with the ability to solve large, complex business problems, obtain consensus and enhance organizational transformation   
• Data-focused decision making and quantitative analysis skills, Attention to detail and ability to manage multiple tasks and priorities simultaneously
• Experience working with user experience design teams for prototyping and development.
• Strong organizational skills with the ability to juggle competing priorities.
• A customer service mind-set and a strong willingness to deliver high quality outcomes.

Preferred qualifications, capabilities, and skills

• Familiarity with Product Management in Travel industry
• Passion for building something new, working across boundaries to implement change and helping others succeed. 
• Familiarity/Experience with Agile build methodologies preferred.
• Knowledge of JIRA and Confluence
• Attention to detail and ability to manage multiple tasks and priorities simultaneously 

 

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will b