Network Enablement Lead

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At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from

Network Enablement Lead

 

SAP consultants acquire industry, application, and technical knowledge and use it to help SAP customers achieve their most ambitious business goals. Our consultants are problem-solvers, innovators, and guides. Our consultants become trusted advisors to our customers and play an invaluable role in driving the customer to success and adoption of SAP solutions.

 

The Network Services team within SAP is looking for a skilled Consultant to serve the title of Network Enablement Lead.  The Network Enablement Lead will guide and manage customers though the process of enabling their suppliers on the SAP Business Network, striving for high adoption and compliance to reach their goals and objectives. 

 

About Our Ideal Candidate:

 

The Network Enablement Lead will:

• Independently manage buyer customers specific to the supplier enablement workstream.
• Ensure internal and customer teams have appropriate resources to support different project phases including deployment, network growth and business as usual.
• Build and manage any appropriate project plans to ensure work is complete and on time.  
• Focus on driving activity with the customer that creates maximum benefit for both buyers and suppliers.
• Demonstrates the ability to effectively manage difficult projects with multiple solutions under demanding conditions.

 

Key Responsibilities:

• Builds relationships with external parties such as customers and suppliers at all levels.
• Has ultimate responsibility for managing customer projects for execution of supplier enablement services and functions including enablement strategy when needed, onboarding suppliers to the SAP Business Network, catalog enablement oversight, supplier integration oversight and ensuring customers are trained and prepared to manage the day-to-day operations of their solution.
• Responsible for possessing expertise in SAP's best practices and guiding customers to adopt and implement them effectively.
• Responsible for understanding the customers key business drivers to ensure all plans and execution drive towards customer goals.
• Accountable for monitoring solution adoption and acting where needed to ensure customer goals and objectives are achieved.
• Responsible for understanding the customer's business landscape to identify additional opportunities for enhancing network throughput.
• Prepares and delivers weekly updates along with any analyses regarding risks, best practices, project plans, results, etc.
• Understands and complies with work instructions, process documents, technology and tools required within the department.
• Leverages prior Project Management and technical expertise.
• Able to quickly identify risks and opportunities in the project and work with a high degree of autonomy to address them.
• Adept at appropriately escalating issues within and across teams both internally and customer facing.
• Act as oversight for resources within other groups to ensure timely delivery of tasks that impact supplier enablement services directly.
• Responsible for customer satisfaction regarding the supplier enablement workstream, which is measured by voice of the customer surveys and direct feedback from customers.
• Effectively manage daily tasks and responsibilities, prioritizing them based on opportunities and potential risks.

 

Preferred Experience:

• Experience with customer management, both internal & external.
• Experience preparing and delivering data analyses and presenting findings.
• Experience with continuous process improvement efforts.
• Experience managing multiple projects at once.
• Experience in building and nurturing internal and external relationships.
• Experience in supply chain management principals and processes.
• Experience in logistics and transportation management within the supply chain process.

 

Preferred Knowledge:

• PMP Certification
• Understanding of standard operational business metrics.
• Understanding of SAP solution landscape within the SAP Business Network