Product Manager, Clinical

ResMed has always applied the best of technology to improve people's lives. Now our SaaS technology is fueling a new era in the healthcare industry, with dynamic systems that change the way people receive care in settings outside of the hospital–and tools that work every day to help people stay well, longer. We have one of the largest actionable datasets in the industry, creating a complete view of people as they move between care settings. This is how we empower providers–with vital insight to deliver the care people need, right when they need it.

We're also ensuring that our health solutions connect to other companies' networks. Because when objectives align, everyone wins. And as we work today to drive better care and lower costs, we're developing more personalized solutions for tomorrow, utilizing machine learning, intelligent care paths, and predictive protocols. If you are an innovator who wants to make an impact we want to talk to you! We have exciting opportunities supporting Brightree by ResMed and MatrixCare by ResMed!

As a clinical product manager, you will be responsible for the oversight of software development team or teams.   You will play a crucial role in the development and launching of the product as it is delivered to our customers and will work closely with the clinical team lead to ensure we are meeting product goals of the clinical teams.

The ideal candidate must be analytical, detail oriented, self-motivated, and can clearly communicate with a diverse group of people with varying skillsets and knowledge levels. This position will work cross-functionally with various internal product and customer-facing teams in a fast-paced, high-pressure environment. Excellent written and verbal communication skills will be essential in this role, as will a keen attention to detail. The ability to review and interpret customer needs and workflow are essential. The best products are built when the product manager is intimately familiar with the customer’s problems and workflow.

Let’s talk about Responsibilities

• Interface with key stakeholders and customers to articulate ROI for MatrixCare products and services
• Develop and document requirements that clearly illustrate product ideas and concepts
• Coordinate new development (software) build work/tasks specific to product line
• Conduct research and develop a good understanding of the customer's needs, new technologies, trends in the market, and competitors
• Oversee market research with UX/UI team members and meet with customers to document workflow diagrams to present to the engineering team
• Manage day-to-day operational oversight activities with the scrum team
• Track regulatory changes and deadlines by partnering with our regulatory compliance team
• Create specification/requirement documentation for new software development, which will include AI/ML concepts and partner integrations
• Responsible for educating internal teams and customers on product features and releases, partnering with education services team
• Able to present internally to customers, and externally in the industry when necessary
• Clearly communicate project statuses and updates to various cross functional team members
• Articulate core value proposition and competitive advantage to the market by working with marketing and sales team
• Partner with internal customers to meet project timelines
• Follow and support corporate security policies, standards, and procedures as they apply to this role. Maintain customer and corporate privacy standards as outlined by HIPAA
• Work daily and effectively to balance stress of multiple projects, conflicting priorities, substantial workload, environmental ambiguity and changing plans though self-management and productive communications with the management team regarding needs for support
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations, as deemed necessary by management

 Let’s talk about Qualifications and Experience

• 5-7 years’ experience in a clinical role within the home health and hospice industry with 1-2 years of that in leadership position.
• Strong consultative approach with a demonstrated ability to develop successful business partner relationships at all levels of an organization
• Advanced analytical and problem-solving skills as well as the ability to communicate ideas and opportunities to stakeholders.
• Strong verbal and written communication skills; strong organizational skills
• Superior program and project management skills
• Ability to work in a continually changing, customer-focused environment and to be simultaneously accountable to multi