Business Process Optimization Specialist

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SUMMARY 

The Business Process Optimization Specialist for the USDA Farm Loans Program leads efforts to improve business processes and operational efficiency. This remote role involves collaborating with stakeholders to analyze current processes and implement enhancements. Candidates should have experience in change management and business process reengineering, preferably within government or agricultural lending. Proficiency in process mapping tools and Lean Six Sigma methodologies is required, along with strong organizational skills. A USDA Public Trust Clearance is necessary, and experience in financial management is a plus.

Must be able to obtain and maintain the required customer clearance for access to systems, facilities, equipment and property.  

As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.    

ESSENTIAL REQUIREMENTS  

Experience working in financial accounting, financial management services, or lending institutions is a plus. 

Experience in business process analysis and improvement, preferably within government programs or agricultural lending. 

Proficiency in process mapping and analysis tools (e.g. Visio, Lucidchart) and familiarity with process improvement methodologies (e.g. lean Six Sigma) 

Ability to adapt to changing priorities and work collaboratively in a dynamic, Agile environment. 

Must be able to obtain a USDA Public Trust Clearance for access to facilities, equipment and property. 

Experience working with USDA program or other federal government agencies preferred. 

Certification in Lean Six Sigma or Business Process Management (BPM) 

KEY DUTIES AND RESPONSIBILITIES  

Essential Duties and responsibilities include the following.  Other duties may be assigned. 

Conducts discovery, document current state processes, and identify areas of significant opportunity in process optimization, automation and standardization. Collaborates with business stakeholders to align process improvements with organizational goals and priorities. Applies process improvement and reengineering methodologies and principles to conduct process modernization projects. 

Facilitates workshops to engage diverse groups of stakeholders to support the assigned Business Process Reengineering (BPR) efforts. Supports data analysis, crosswalks, and performance Return on Investment (ROI) analysis. 

Analyzes data and gather insights to identify pain points, inefficiencies, and areas for improvement. Provides strategic recommendations and actionable insights to optimize workflow efficiency and enhance service delivery. Identifies and shares best practices, lessons learned, and industry insights to build organizational capability. Shares knowledge and insights with team members to foster a culture of learning and collaboration. 

Demonstrates an understanding of technical problems and solutions as they relate to the current and future business environment. Designs tailored solutions and roadmaps to address identified challenges and opportunities. Develops and deliver executive level briefings and presentations for senior management. 

Develops Standard Operating Procedures to implement process improvement initiatives. Designs forms and create artifacts such as white papers, user guides, etc. to support evaluations.