Medical Records Specialist

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

Responsible for acquiring medical records and treatment information from area hospitals / providers. Monitors and maintains all communication for enterprise HIM department including phones, faxes and emails. Daily tasks include but are not limited to; HIM phone bank coverage; daily verification of “Batches” received from clinical sites; monitoring outstanding hospital discharge information; communicating with Centerstone clinics to ensure that continuity of care documentation is available in the client’s Electronic Health Record (EHR); supplying back-fill for HIM department needs. 

ESSENTIAL DUTIES & RESPONSIBILITIES

• The role of the Medical Record Specialist is responsible for prompt, compliant, consistent, efficient delivery and retrieval of release of medical records.
• Responds to any and all verbal and written requests for information and documents in required turnaround times.
• Manages multiple department email distribution groups; CIL – Health Information, Discharge Summary Tracking, Document Imaging.
• Effectively communicates with all internal and external customers.
• Collaborates with internal departments and healthcare providers to ensure the accuracy of medical records.
• Updates and reviews medical records by reviewing information, notifying health care providers of record deficiencies and tracking outside records.
• Scans, indexes and quality reviews documents not entered into EMR.
• Assists with working the Hospital Discharge Summary Request Tracking.
• Follows established Centerstone and department policies, procedures, objectives, performance improvement, attendance, safety, including adherence to the workplace Code of Conduct and Compliance Plan. Practices a high level of integrity and honesty in maintaining confidentiality.
• Maintain Health Insurance Portability & Accountability Act (HIPAA), Federal and State standards regarding insuring proper disclosure of Protected Health Information (PHI).    

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.
• Advanced experience with computers, i.e. data entry, Microsoft programs.
• Proficient in medical terminology
• Comfortable collaborating with all customers
• Ability to perform under pressure
• Ability to manage multiple assignments

QUALIFICATIONS

Education Level              

High school diploma or GED required.

Years of Experience       

• Two years’ experience in medical records management or related area preferred.

Certification/Licensure 

PHYSICAL REQUIREMENTS

Standing – 10%

Sitting – 70%

Squatting – 5%

Kneeling – 5%

Bending – 10%

Driving - N/A

Lifting – (up to 50 lbs) Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Full time

Pay Range:

$15.75--$22.00

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis prot