Supervisor, Aircraft Towing

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

This role is responsible for supervising a team of agents, towing aircrafts; Employees will be towing lay over aircrafts upon arrival or departure Driving and operating specialized vehicles, while adhering to all standards, procedures ensuring Towing operation is supported by following established procedures and protocols.

We are looking for a dedicated individual to ensure smooth operations on the tarmac, if you have a passion for aviation and love being part of a fast-paced environment Join our team and soar to new heights with a career at Menzies Aviation!

 What you will be doing 

• Supervise a team of towing agents and allocate resources in conjunction with the planning manager.
• Towing different types of aircraft safely and securely.
• Complete Shift Reports and Internal Audits.
• Perform inspection of tow tractor and tow bar prior to each use.
• Responsible for safe push back and communications with the flight crew during push back.
• Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags.
• Communicate with Apron Control/Ground Control.
• Prepare disciplinary incident and or termination reports as needed for violations of company policy.
• Ensure tasks are performed in accordance with Company and Airlines specific procedures and policies.
• Required to attend the mandatory training imposed by the Company and Airlines as per job role.
• Assist in the preparation of performance evaluation forms.
• Performs other duties as assigned.

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for: 

• Must be at least 18 years of age.
• Must have high school diploma, GED or equivalent.
• Must have a valid Aeronautical Radio License (ROC-A).
• Must possess a valid AVOP and be able to pass the D AVOP exam written and practical.
• Prior Tow experience preferable.
• Prior Brake Riding Experience preferable.
• Minimum 6 months’ ramp experience mandatory.
• Must pass pre-employment drug screen.
• Must be able to push, pull lift up-to 70lbs when required.
• Must be able to speak, read, and write in English proficiently.
• Must have a valid driver’s license with good driving record.
• Must pass FBI background check and obtain US Customs seal.
• Must be able to meet and maintain the security level required for this position.
• Must be available and flexible to work variable shifts including weekends and holidays if required.
• Work is done primarily outdoors. Must be comfortable working in all weather conditions, work is primarily outdoors.
• Must be reliable, our customer, and your fellow employees rely on you.

Other requirements

• Computer literate, basic knowledge of MS Office as well as other related programs.
• Previous airline/aviation operational knowledge is required.
• Familiar with GOMs, Airline procedures, Airport procedures, Airport legislation.
• Fully versed on SGHA concepts.
• KPI/SLA driven to meet customer expectations by delivering excellence. 

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.