Business Manager, Global Operations

Company Description

At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.

We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments.

We are unified by our purpose of helping people to succeed. So, when you become part of our team, you also become part of the personal connection that strengthens the relationship people have with Xplor products

Job Description

About the opportunity

Join us to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.

Xplor is seeking Global Business Manager, Operations to focus on a series of initiatives aimed at building a new global Operations function.

Reporting to Xplor’s Global Director Business Change, you’ll be responsible for driving several activities associated with the set up and running of a global operations division. This is a new role, created as part of the new Operations organization and to help drive the function to a target operating model.  

Some of the other responsibilities include:

• Essential to the role is experience in driving Operational strategy including all aspects of people, culture, cost management and performance reporting, as well as directing business partners for their support and outputs. 
• The ideal candidate would have experience in Operations leadership and driving operational performance in a shared services environment.  
• The role will have three areas of focus: (1) Driving the delivery of initiatives within the 3 year strategy (2) Develop a shared services performance management framework (3) Partner with the HR team to develop a global people program

Qualifications

What would make me a good candidate?

We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.

Required qualifications for this role:

• Should have experience in an operations leadership role
• Must have experience in driving operational strategy and messaging progress at an executive level
• Proven track record in defining and measuring KPI’s
• Highly analytical and a strong ability to derive action plans from data sources
• Excellent communication skills, both written and oral.  An ability to create compelling documentation which leads to clear and unambiguous decision making
• Team player – able to coordinate resources and manage interdependencies across geographies and functions
• Ability to influence at an executive level

Desired Qualifications:

• Experience in software and/or payments ecosystems
• Working in high-growth, scale-up companies
• Delivering large scale business transformation

At Xplor, we believe that the best innovation and ideas happen at the intersections of our differences - people of diverse cultures, generations, disciplines, and lived experiences. So even if you think you do not tick all the boxes, we still encourage you to apply.

Additional Information

Values and Life at Xplor

Our four core values that guide us from how we hire and recognise our team members to how we interact with our customers day to day:

Make life simple
Build for people
Move with purpose
Create lasting communities.
 
If these values sound like you, and describe people you want to work with, you will thrive at Xplor.

As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.

Some of our perks and benefits are:

Some of the other perks and benefits: 

•  12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer
•  #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community
•  Ongoing dedication to Diversity & Inclusion initiatives