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District Manager - Seattle, WA
Total Wine & MoreUnited States, United Statesfull_timeVerifiedPosted 1 May 2025
💰 $235,200/yr($115,800/yr – $235,200/yr)
About the role
As a District Manager at Total Wine & More, you are the champion of our people-development processes through coaching, mentoring, and performance management. You will be passionate about people development and providing customers with world class service. You will be responsible for driving top line sales, increasing margin, and controlling expenses to meet the Company’s overall business objectives of Price, Selection, and Service. Responsibilities include being the leader and liaison for customer service and product knowledge to both team members and customers. This position reports to the Regional Vice President and our ideal candidate will be based in the Seatle metro area. You willMaximizes Team Performance:
- Applies leadership, creative thinking, and analytical skills to improve district and individual store performance and solve operational issues.
- Builds effective teams that work collaboratively to achieve results.
- Establishes clear objectives for direct reports; distributes workload appropriately; lays out work in a well-organized manner.
- Has an eye for talent; hires the best people available from inside or outside the organization.
- Works closely with store management teams and collaborate with Loss Prevention partners to research, identify, and prevent store loss and provide a safe and healthy work environment.
- Learns quickly when facing new problems; a relentless and versatile learner; open to changing priorities.
- Can marshal resources to get tasks done efficiently; can orchestrate many activities at once to accomplish one goal.
- Ensures the daily execution of the corporate business and marketing plans for the assigned district.
- Drives district business sales and profits through the execution of corporate initiatives; collaborate with corporate business partners to ensure competitive advantage in market place.
- Ensures Total Wine & More standards, including customer service, store standards, and in-stock levels are being met through frequent store visits.
- Reinforces store accountability for marketing standards through regular and consistent store visits and measurements.
- Analyzes all key business measurements and works with the store teams to achieve optimal results and to meet goals.
- Drives vendor management process to include cost collection, inventory, and merchandising service functions.
- Knows how businesses work; knowledgeable in current and possible future policies, researches trends, technology and information affecting the business.
- Assesses the competition; is aware of strategies and tactics in the marketplace; able to develop action-based strategy to maximize Total Wine’s position in the marketplace.
- Relates well to a diverse array of people both internally and externally. Builds constructive and effective relationships; uses diplomacy and tact; can diffuse high tension situations comfortably.
- Leads the store management team in raising store standards, developing people, communicating effectively (both verbal and written), and fosters an entrepreneurial spirit of the business.
- Is effective in a variety of formal presentation settings: one-on-one, small and large groups, executives, with peers and direct reports; is effective both inside and outside the organization.
- Provides clear, constructive direction and feedback to team members regarding policies, accountabilities, and performance expectations.
- Manages competitive shop process for the entire district and report competitive changes, findings, and activities to Store Support Center partners.
- Ensures an open communication exists that allows for the sharing and reception of new ideas from Team Members in the stores.
- Provides challenging and stretch assignments; holds frequent development discussions.
- Effectively copes with change and shifts gears comfortably; can decide and act without having the total picture.
- Effectively coaches, mentors, trains, motivates, and counsels the store management team to obtain optimum efficiencies.
- Attracts, develops, and retains top talent for store growth management teams; effectively plan district succession to support store growth.
- Develops an understanding of our product portfolio. Obtains Total Wine specific certifications in wine, beer and spirits.
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