Senior Manager, Sales Engineering - New York

Databases are the beating heart of every business in the world.

What you build and where it takes you should be unrestricted by the capabilities of your database. That's why we created CockroachDB as the planet's most highly evolved, cloud-native, distributed SQL database. Making scale so simple you don't even have to think about it. Making data so resilient it becomes impossible to destroy. Making delivery so seamless, your apps run anywhere. Join us on our mission to build a different breed of database—one born in the cloud and built from the ground up to help companies of any size scale fast, survive disaster, and thrive everywhere.

About the Role

Our Sales Engineering Manager will play a crucial role in ensuring quality in technical sales execution. Developing a team of Sales Engineers, creating a healthy regional sales team and providing feedback for Product, Marketing and Education teams are the ways in which quality can be achieved. You will be a trusted technical advisor for your Regional Sales Director and a coach and enabler for your team of Sales Engineers and a purveyor of the customer’s voice with the other departments that support Sales. For this role, you must be based a commutable distance to New York City and open to going into our office two times a week.

You Will

• Work with your team of Sales Engineers to ensure best-in-class technical sales execution 
• Partner with you Regional Sales Director on forecast accuracy, unblock opportunities, facilitate deal reviews, conduct PoC reviews and report on the team’s overall performance
• Collaborate with your counterparts in Product, Marketing and Education to ensure bi-directional communication around product improvements, new feature releases, customer issues, correct messaging, sales strategy, process improvements, subject matter expertise teams and more
• Provide continuous feedback and enablement for your team
• Assist with recruiting new Sales Engineers and ensuring the continued growth and retention of the existing team

The Expectations

Our expectation is that it takes around one quarter for a Sales Engineering Manager to be functional and two quarters to be fully ramped - therefore, your first ninety days at Cockroach Labs will be focused on learning the product, understanding the needs of our customers, learning our sale methodology and stepping into an active role in the sales and technical win processes, forecasting, operational reporting and meeting with cross-department teams . In your first 30 days, you will immerse yourself in CockroachDB value proposition and our sales methodology.  We believe that it's important for you to take this first month to become familiar with our company, people, technology and message. By the end of your first 30 days, you will be ready to deliver a 30 minute pitch and demo to an audience of your peers. 

During this time you will also be an active listener on customer calls and build relationships with various teams at Cockroach Labs. As you gain confidence in the message and technology, you will be called upon to review customer conversations, assist with the technical sales strategy and help build out your regional Sales and Sales Engineering team. 

You Have

• 10+ years of technical sales
• 5+ years of managing technical sales
• A strong ability to prioritize sales opportunities, resolve conflicts, enable team members, solve complex problems, assist with unblocking stalled opportunities, sales & use case qualification, giving honest feedback for improvement as opposed to criticism.
• A passion for Sales and a focus on optimizing the technical sales cycle
• A unwavering willingness for making customers successful
• A constant positive attitude and a motivating personality
• Experience being a technical seller with a prior history for software engineering and/or professional services
• Fostering team building behaviors and activities
• The flexibility to travel to meet customers, attend events or conferences or wherever the work takes you. 

The Team

Reporting to Chris Casano - Director of Americas Sales Engineering

Our Benefits

• 100% health insurance coverage (for you and your dependents!)
• Paid parental leave (with baby bucks)
• Flexible time off & flexible hours
• Education reimbursement
• Relocation support

Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at accessibility@cockroachlabs.com.

The annual anticipated base salary range for U.S. candidates