Federal Government Industry Senior Consultant

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

The Software Enterprise Sales team is a group within Motorola Solutions, Inc. that provides industry leading, next generation Citizen Engagement, 9-1-1 Call Taking, Computer Aided Dispatch, Records Management, Jail Management, Public Service 311, and analytics software applications to the Federal Government and Public Service markets. No other company has the breadth and depth of technology and experience to deliver end to end public safety applications and mission critical voice and data communications systems.

Job Description

The Federal Government Industry Consultant is responsible for developing the Software Suite strategy for their supported region. This plan should include training and development, a partnership with local events such as roadshows equating to creating a new Software Suite pipeline.  Pursue new incremental accounts and opportunities, work to identify strategic Manufacturer Representatives, invest time wisely in messaging, developing, motivating LMR sales associates, and respond in a timely and professional manner.

The Federal Government Software Consultant (IE) will be responsible, but not limited to the following:

• Build a long-term pipeline, maintain a real opportunity funnel.  Laying the groundwork to uncover new deals and opportunities into the future.

• Recognizes and acts on opportunities, develop and grow account contacts, be timely with follow-up on product issues, and be responsive to customer needs and requests.  Effective use of conversational questioning skills to uncover customer needs, issues, and other information necessary to successfully close a Software Suite opportunity.  Assist in fulfilling all customer care responsibilities and other sales support requirements to ensure maximum customer retention levels.

• The IE effectively assists in the start of Software Suite piloting/evaluation activities equating to closed business. The IE should effectively engage members and work partners to execute on successful opportunities.  

• The IE should be well aware of MSI’s pricing policies and structure of dealer pricing programs and adhere to the guidelines on pricing. Business conflicts and issues must be handled professionally by the IE. The IE should work diligently to get our Software Suite on as many contracts as possible.

• The IE is a team player and works with others in mind and respects the responsibilities of peers including work partners such as LMR account managers. The IE is timely and accurate with all administrative responsibilities, including but not limited to expenses, training, conference calls, PO claiming, special discount requests and opportunity qualifying.  The IE should show a level of urgency when responding to customers, and LMR peers.

• The IE continually conducts oneself in a highly ethical, moral, and professional fashion. The IE is consistently on time for meetings, conference calls, and other time sensitive events. The IE has a high degree of loyalty to MSI core customers and makes decisions based on the overall MSI customer needs versus personal centric gain.

Specific Knowledge/Skills:

• Bachelor's Degree is preferred.

• Seeking 10+ years work experience in Government Public Safety (minimum 5+ years in a command-level position) with sales and business development in the industry.

• General knowledge of CJIS security protocols and Data Networks such as LTE & LMR.

• Extremely proficient in the technology trends impacting national policies.

• Considerable experience and expertise with State and Local purchasing processes and contracts that are available for our products.

• Highly motivated, entrepreneurial, self-starter. Willingness and ability to prioritize tasks, set daily action items, and work independently wi