HR Generalist

About MHA

MHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives.

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Position Summary

Under the supervision of the Director of Human Resources, the HR Generalist administers and supports a wide range of human resources programs and initiatives for all MHA employees. This role is responsible for providing employee support, coordinating onboarding-related compliance and employment documentation, including background check compliance, leave of absence administration, HRIS maintenance, and general employee support services. The HR Generalist serves as a key liaison between Human Resources and staff, ensuring consistent application of organizational policies and compliance with employment laws and regulations.

Schedule: Monday through Friday 9am - 5pm (40h), 100% on-site

Pay rate: $24 an hour

Essential Job Functions

Coordinate onboarding compliance activities, including but not limited to, background check processing, fingerprinting coordination, and verification of completed new-hire requirements.

• Serve as a point of contact for employee support inquiries, providing guidance on HR processes, policies, and required documentation.
• Maintain working knowledge of local, state, and federal employment laws and support compliance across HR operations and practices.
• Collaborate with managers to ensure fair and consistent HR practices, provide guidance on employee-related questions, and support a positive and compliant workplace environment.
• Maintain ongoing HR compliance, prepare for external audits when scheduled, and implement follow-up actions to address any findings or recommendations.
• Manage the onboarding of new hires in the payroll system and ensure HRIS records are accurate and up-to-date for all employees.

Leave of Absence Administration

• Manage the full lifecycle of employee leaves of absence, including short-term, long-term, and intermittent leave, ensuring 100% compliance with company policy, state, and federal regulations (e.g., FMLA, ADA).
• Coordinate and administer ADA accommodations and other legally mandated accommodations to support employees’ safe and timely return to work.
• Ensure all leave requests are properly documented, tracked, and maintained in HR systems, including timely updates and accurate recordkeeping.
• Serve as the primary point of contact for employees regarding leave policies, providing clear communication, guidance, and support throughout the leave process.
• Collaborate with management, HR, and medical providers to evaluate and approve leave requests in alignment with legal requirements and organizational standards.
• Monitor leave balances, deadlines, and return-to-work requirements, ensuring a seamless transition back to the workplace.

Other Responsibilities

• Participate in administrative team meetings and support HR-related planning initiatives.
• Carry out special projects and assignments as directed by the Director of Human Resources or senior leadership.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• At least one year of experience working in a relevant human resources role preferred.
• Highly detail-oriented, ensuring accuracy and consistency in HR records, processes, and compliance tasks.
• Excellent verbal and written communication skills.
• High degree of discretion and confidentiality.
• Ability to work independently and collaboratively across departments.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Proficient with Microsoft Outlook, Word, Excel, and experience with HRIS and applicant tracking systems.
• Commitment to professionalism

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403B, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Long Term Disability
• $24.00 per hour