Technical Program Manager III: Planning & Product Operations

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Technical Program Manager III: Planning & Product Operations 

Introduction to team

Expedia Group Product Planning & Product Operations Team is dedicated to optimizing the intersection between Product, Technology and Design, translating strategic priorities into tangible delivery roadmaps. We build value for leaders and teams by establishing governance, processes and rhythm of business ceremonies, driving trust, visibility, accountability, and ownership. We are responsible for designing and implementing streamlined planning processes using common frameworks and tools that are adopted across all of Expedia Group (EG) to identify dependencies, secure resources, visualize roadmaps, contextualize OKRs (Objective & Key Results) / KPIs (Key Performance Indicators), and effectively deliver committed work quarter over quarter. 

As the Technical Program Manager for Planning & Product Operations for two large teams, you will be accountable for driving planning best practices and facilitating rhythm of business ceremonies that enable executive decision-making. You will be a highly effective communicator with a passion to enable and guide the direction of the team in close partnership with Product, Tech, Design and Strategy leadership. 

In this role, you will:

• Own EG’s quarterly planning process, governance, and tooling implementation for your assigned teams, delivering operational excellence across all Product, Tech, and Design teams 

• Fully align your teams to EG’s strategic priorities by embedding planning best practices across all touchpoints in collaboration with partner functions 

• Enable teams to define, plan and deliver world class features, products and platforms 

• Facilitate long-term capacity allocation planning and roadmap sequencing of strategic priorities 

• Facilitate cross-team dependency mapping, enabling roadmap commitment decision-making 

• Manage risks/constraints and influence overall delivery timelines for planning milestones and gates 

• Provide Product with a holistic portfolio view, celebrating wins, flagging risks and escalating blockers 

• Drive high quality Jira data standards, coaching stakeholders on best practices 

• Build effective training and knowledge-sharing programs/materials that enforce and reaffirm Planning processes 

• Perform carry-over analysis quarter to quarter for your assigned teams to iterate and improve quarterly planning 

• Partner closely with internal and external Product, Tech, Design, Strategy, Analytics, Program Management and Business Operations stakeholders and leadership 

• Lead communications and relationships with partners throughout the Expedia organization 

• Define and embed product ops best practices within your teams, providing clear visibility into roadmap delivery health and OKR/KPI pe