Quality Engineering Associate

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team: This position supports the American Girl/Mattel quality and compliance standards throughout the operations processes at San Bernardino Distributiipn Center to ensure that the business and the customer’s expectations are met.

Job Description

The Opportunity: The Quality Assurance Engineering Associate is responsible for ensuring that our products meet or exceed our customers’ high levels of expectations.  This is accomplished through incoming inspections, process auditing of assembly/rework projects / business to business fulfillment accuracy and review of consumer returns for quality related issues.

What Your Impact Will Be: 

• Quality Assurance Processors will inspect targeted incoming shipments, audit internal production/processes to ensure that quality and compliance standards are being maintained.  Will be cross trained to assist in other departments as needed.  Perform inspections (regular, “hot”, 100%) within established procedures and guidelines.  Determine acceptability of product based on knowledge of company’s quality and compliance standards. Document all inspection results in proper computer files (Oracle, WMS, spreadsheets).  Maintain QC sample inventory and distribute QC samples to the DC’s.  Communicate, document and schedule non-compliance meetings appropriately and within a set timeline.  Perform minor rework and/or repackaging of rejected products.

• Follow up with supervisor and other departments on 100% inspection progress.  Audit products from Production Lines, Publication Shipments, Pick Towers, Ship Alones, Returns/Rework to ensure that process integrity is met.  Documentation and data entry into the computer must be timely and accurate.  Approve a statistical sampling of Pub. Shipments for accuracy in quantity & compliance to the various shipping manuals, routing guides and company quality and compliance regulations.  Communicate all quality findings to the various Floor Supervisors and summarize in a written report.

Qualifications

What We’re Looking For:

Required Qualifications

• Intermediate and above Microsoft Office skills
• Developed math and reading skills. 
• Ability to work independently with little guidance
• Able to adapt to varying tasks and multiple demands
• Able to collaborate with employees and vendors
• Must be flexible and work overtime to meet the needs of the business. 

Preferred Qualifications

• Bilingual in English and Spanish, not required, but beneficial.
• WMS and EQ system experience

Essential Duties:

• Lift 30 lbs. on a frequent basis and up to 50 lbs. on occasion.
• Stand and/or walk on concrete floors 8-10 hours a day.
• Perform tasks which include continuously pulling, pushing, grasping, bending, and reaching.
• Wear required PPE equipment for the role hired. (Such as: Gloves, Safety Glasses, Steel Toe shoes, etc.).
• Rotate to all positions rotate to all operational positions as requested to support the business.
• Able to stand / walk for extended periods of time.  
• Potential to step into Seasonal Leadership Role (Trainer, SST, Supervisor)
• Ability and willingness to flex between all roles within the warehouse as needed
• Developed math and reading skills. 
• Bilingual in English and Spanish, not required, but beneficial.
• Must be flexible and work overtime to meet the needs of the business. 

The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

Additional Information

What It’s Like to Work Here:

We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Ev