Principal Technical Program Manager

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

We’re seeking a Principal Technical Program Manager for our newly established Experimentation Platform Team. This team has an exciting opportunity to drive the development of a centralized experimentation platform across our diverse lines of business, shaping it from the ground up. Their mission is to establish a system that facilitates rapid, high-quality, and trustworthy experimentation company-wide, empowering internal teams to efficiently set up, execute, and analyze experiments at scale.

As the Principal Technical Program Manager, you’ll be the driving force behind elevating experimentation capability throughout 2U. Drawing from your experience with experimentation platforms, you'll work closely with cross-functional partners, including a dedicated engineering team, to activity shape and execute on a vision and roadmap that propels our company forward. This is a highly visible role with big impact, given the significance of experimentation in driving 2U's future.

Responsibilities Include, But Are Not Limited To:

• Sets the strategic vision, roadmap, and direction for the Experimentation Platform and communicates this to the broader organization, including to executive stakeholders.
• Builds an in-depth knowledge of 2U teams running experiments to understand their pain points and identify opportunities.
• Takes an evidence-based approach to opportunity sizing and prioritization of opportunities with clear rationale.
• Actively partners with the Experiment Platform Engineers to execute on roadmap, ensuring experimentation platform projects are delivered on time and within scope.
• Coaches and mentors stakeholders across the organization seeking to run experiments and guides and build their capacity to enable experimentation in their specific contexts.
• Drives continuous improvement, regularly evaluating and enhancing the experimentation process through the creation of methods, techniques, and evaluation criteria.
• Fosters a culture of experimentation and data-driven decision-making, measuring improvements through relevant KPIs.
• Identifies areas within the organization requiring additional talent to meet experimentation needs, facilitating in the recruitment and onboarding of such talent.
• Stays abreast of industry best practices and emerging technologies related to experimentation and recommends improvements to enhance our platform's capabilities.

Things That Should Be In Your Background:

• 8+ years in a Technical Program Manager, Technical Product Manager role or similar
• Knowledge and experience in experimentation platforms, tools and processes
• Understanding of experimental design, A/B testing, and statistical methodologies
• Familiarity and experience working with agile development methodologies
• Excellent communication skills and the ability to collaborate effectively with diverse, cross-functional teams
• Track record of successful project management and delivering high-quality results

Other Attributes That Will Help You In This Role:

• Experience working across multiple technology stacks in a post-M&A organization
• Experience with data analysis, SQL, data science and data products
• Experience with software products for a SaaS Education Technology company
• Experience using Optimizely, Amplitude, Google Optimize, VWO, StatSig, and other feature flagging, personalization, and A/B testing platforms

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, U.S.benefits include: 

• Medical, dental, and vision coverage
• Life insurance, disability, and 401(k) employer match
• Employee stock purchase plan
• Free snacks and drinks in