Senior Director, Business Management (Wealth Management & Advice Solutions - Chief Administrative Office)

Business Management
The Business Management job is responsible for providing strategic advice for the assigned business area. While focusing on the highest level projects, this job executes strategic business management consulting by analyzing metrics and presentations to support business strategies, driving business management policies and routines, and being the central point of contact for leaders in the execution of business management tasks. This job is a recognized master in the Business Management area.

Key Responsibilities and Duties

• Acts as a technical/functional master in assigned area and makes decisions on tactical issues that impact the business.
• Oversees the implementation of policies and procedures in support of the business area strategy.
• Drives process improvements in assigned business area.
• Analyzes and reports to senior management on area data (financial, headcount, etc.) and performance metrics.
• Oversees business management projects by monitoring and tracking risks, issues and action items.
• Drives and oversees meeting planning in support of business projects and objectives.
• Influences the development of new strategic initiatives through tracking budgets and milestones.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
9IC

This role serves as Senior Director, Business Manager to help provide partnership support to the strategic governance of Wealth Management and Advice Solutions.
 

Professional Skills

• Self-starter with ability to work independently and think critically

• Excellent project management capabilities for complex, large-scale initiatives

• Demonstrated business performance measurement experience

• Ability to manage multiple priorities in a fast-paced, changing environment

• Strong tolerance for ambiguity while maintaining focus on results

Communication & Influence

• Superior written and oral communication skills

• Ability to distill complex information into clear, concise content for all levels

• Demonstrated skill in influencing senior leadership

• Effective development and delivery of key messages

Interpersonal Qualities

• Strong relationship building across all organizational levels

• Collaborative approach within geographically distributed teams

• Strategic thinker who effectively navigates cross-functional environments

• Commitment to continuous improvement

Technical Requirements

• Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, SharePoint, Teams)

• Benefit if candidate has experience with AI and Generative AI skills

Character & Work Ethic

• Highest integrity and professional standards

• Discretion with sensitive information

• Adaptability and flexibility in changing business environments

Related Skills

Adaptability, Business Acumen, Collaboration, Communication, Consultative Communication, Detail-Oriented, Executive Presence, Financial Acumen, Messaging Effectiveness, Prioritizes Effectively, Problem Solving, Project Management, Relationship Management, Strategic Thinking

Anticipated Posting End Date:

2026-02-28

Base Pay Range: $135,000/yr - $195,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA,