Credit Facilities Quality Control – Team Lead

When a client chooses to partner with JPMorgan Chase, they are banking on over a century of experience, stability and security.  A reputation with such endurance can only be upheld with a fervent dedication to accuracy throughout the end-to-end process. Enter the Quality Control team.

As the Team Lead in our Credit Facilities Quality Control Team, you will leverage your analytical and interpersonal skills as first level support for the global team and manager delegate.  Demonstrating a widespread business acumen, familiarity with legal loan documentation and credit facility set up, you will implement training initiatives and accuracy calibrations for the team, while exhibiting flexibility to support the team’s dynamic business needs.  If you are looking to further develop your leadership skills by taking your career to the next level, this may be the opportunity you’ve been looking for.

Job Responsibilities

• Maintain strong controls in close partnership with internal functions and in accordance with company policies and regulatory changes
• Prepare ad hoc reports for the control organization, audit, or business partners as requested
• Enhance team efficiency and accuracy by identifying opportunities for process improvement through root cause analysis
• Regularly monitor various Quality Control production metrics to identify and escalate trends to relevant stakeholders
• Challenge Forum preparation and collaboration with production managers and leads
• Involvement in wide-spread initiatives and projects as they relate to the advancement of the  Credit Facility Quality Control Program and Credit Proposals Center of Excellence
• Strong oral and written communication skills demonstrated by the ability to articulate complex concepts to differing audiences
• Ability to work with large data sets to pull trends and insights while providing regular reporting to senior stakeholders
• Extensive leadership skills with the ability to collaborate across different groups and regions
• Consistent demonstration of adaptability and initiative within current role

 

Required qualifications, capabilities, and skills

• 10+ years of financial services industry knowledge with regulatory practices, including lending, loan processing and support operations
• Analytical mindset with the ability to address time-sensitive issues while maintaining the highest level of integrity and objectivity
• Intermediate to advanced use of Microsoft Word, Excel and Power Point

 

Preferred qualifications, capabilities, and skills

• Bachelor’s degree or equivalent experience
• 8+ years of experience in Quality Control or Compliance-based roles
• Demonstrated track record of increasing responsibility in roles over time
• Familiarity with Integrated Credit Release Desktop and ACESX

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expres