VP, Revenue Cycle Performance & Partnerships

You’re more valuable than ever – And that’s just how we’ll make you feel.

Department: Revenue Cycle
Reports To: Chief Revenue Officer
Receives Direction From: Chief Revenue Officer

Summary
The Vice President, Revenue Cycle Performance and Partnerships (VPPP) provides strategic leadership and oversight of revenue cycle operations across assigned markets, ensuring achievement of key performance indicators (KPIs) and financial outcomes. This role is responsible for driving company-wide initiatives that optimize billing, collections, payer relations, and compliance, while enhancing the customer financial experience. The VPPP collaborates cros sfunctionally with departments such as Finance, Accounting, Treasury, HIM, Compliance, Enterprise Operations, People, Legal, and M&A to align resources, reduce friction, and support scalable growth. 
As a trusted advisor and performance partner, the VPPP uses data-driven insights to identify vulnerabilities, recommend solutions, and influence decision-making at the executive level. The role fosters a high-performance culture rooted in accountability, innovation, and service excellence.

Qualifications
Education Required:

• Bachelor’s degree in Finance, Accounting, Business Administration, Healthcare 
• Administration or related field.

Work Experience Required:

• 10+ years of experience in healthcare revenue cycle operations, consulting, and/or project management.
• 7+ years of leadership experience.

Preferred Qualifications, Education, Licenses, Certifications, Experience, etc.:

• Masters degree in Finance, Accounting, Business Administration, Healthcare Administration or related field.

Required Core Competencies
Operational Planning & Execution
 

• Ability to independently create revenue cycle initiatives, define processes, success measures, roles, responsibilities, and milestones, and hold self and team accountable for results.
• Aligns appropriate resources to initiatives, ensuring milestones, communication cadence, and success metrics are clearly defined and tracked.
• Ability to prioritize and manage multiple stakeholder requests, adjusting timelines as needed and communicating changes effectively.
• Provides consistent updates on key initiatives (weekly, bi-weekly, or monthly) in a clear and visible format to keep all stakeholders aligned.
• Executive Communication & Influence
• Trusted advisor mindset, providing comprehensive and context-rich responses to stakeholder inquiries.
• Demonstrates accountability and integrity in communication by consistently meeting milestone commitments with internal and external stakeholders.
• Facilitates high-impact meetings using technology and presentation skills to communicate insights and drive alignment toward shared goals.
• Crafts clear, comprehensive communications that address stakeholder questions and provide additional insights to enhance understanding and decision-making.
• Exhibits executive presence through professionalism, timeliness, urgency, and personal ownership of key departmental outcomes.

Collaboration & Alignment

• Ability to influence across the organization to align resources and stakeholders toward common goals and strategic initiatives.
• Proactively communicates relevant insights to internal and external stakeholders to drive efficiency and informed decision-making.
• This role involves interaction and collaboration with other departments and requires excellent judgment and interpersonal skills.

Revenue Cycle Technical Expertise

• Subject matter expert in professional billing workflows, payer practices, and reimbursement methodologies across diverse healthcare settings.
• Deep understanding of managed care contracting, including payer terms, rate structures, and contract compliance.
• Experienced in denials management, including root cause analysis, appeals strategy, and prevention tactics to reduce revenue leakage.
• Knowledge of compliance vulnerabilities within the revenue cycle, including billing regulations, coding accuracy, and audit readiness.
• Ability to identify provider documentation gaps and recommend operational improvements that support accurate billing and reimbursement.
• Skilled in optimizing payment efficiency and effectiveness, including leveraging payer portals, automation tools, and digital workflows.
• Familiar with revenue cycle technologies, including EMRs, billing platforms, clearinghouses, and analytics tools that