Senior Director, Sales Enablement Knowledge Management and Readiness

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience #LifeatVisa.

Job Description

Behind the Visa brand are our talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world.

Sales Enablement is changing the learning culture at Visa for Sales roles and is becoming an integral part of life at the Company where every employee and client will have access to a wealth of resources to enhance their effectiveness. We are a start-up team within a large, global organization. We are a team of experts in our respective disciplines, but more importantly, we strive to harness our collective expertise in the most effective way for the benefit of learners. We combine rigor, data, and subject matter expertise with intuition and common sense of what will be most effective for the business. We like to prototype, launch, and evaluate. We are comfortable learning from our mistakes.

The Sr. Director, Sales Enablement Knowledge Management and Readiness is responsible for the global Knowledge Management strategy and Global Enablement go-to-market process to support various Regional and Global organizations on the Sales Enablement journey. This role will serve as a trusted advisor, leader and partner to Global and Regional Sales Excellence & Enablement teams and will drive Knowledge Management and internal enablement processes to support transformative Visa Sales journey.

The ideal candidate has experience developing and executing the sales learning strategy, ownership of Knowledge Management systems, understanding of Learning Management and Experience toolsets, experience in development and support of complex go-to market processes and tools.

This role involves partnering and operationalizing across Regions, Product, Business units, L&D, Sales and client services organizations to drive a unified seller journey, prioritize and organize go-to-market initiatives, and increasing seller capacity. The Senior Director will collaborate with various stakeholders to create and deliver new global tools such as calendaring, launch schedules, production & deployment calendars, seller capacity and dashboards for management teams, ensuring that Visa's sales receive the assets, insights, and knowledge they need to engage successfully with clients.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications:

• 10 or more years of work experience with progressive experience developing, managing, and implementing learning solutions or/and competency models, preferably in a global corporate environment.
• Sales Enablement or Sales Experience in high growth B2B organization with a focus on selling complex, multi-product solutions.
• Expertise in Knowledge and Content Management Systems (Seismic, Highspot, etc.)
• Experience transforming sales culture within a B2B organization.
• Ability to develop, build and lead a team of established professionals in the KMS/CMS space.
• Ability to build collaborative, trustworthy relationships across functions and geographies.
• Strong business acumen, analytical and technical competency including experience working closely with Sales, Sales Excellence, Operations and partner teams to gather input, collaborate with leadership to align on a learning strategy, prioritize projects based on business objectives and ROI
• Excellent interpersonal, communication, consulting, and partnering skills at all levels including the most senior levels in the organization.
• Experience in sales tools, consultative selling methodologies, and new hire learning paths for client-facing employees are preferred.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time