Specialist, Document Management

 

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

 

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

 

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary:

In this role, you will be responsible for the implementation and administration of the Lab document management systems, project file storage, archival and retrieval systems, and processes. 

Essential Duties and Responsibilities:

• Manage the Analytical Services documentation to ensure compliance with documents, laboratory notebooks, raw data, protocols, and reports
• Independently facilitate routing of controlled documents, including formatting, overseeing the review and approval process, tracking, and issuing document numbers
• Manage document retention and destruction
• Consults with end-users to identify problems in accessing electronic content
• Expert knowledge/use of Microsoft Word to review, quality check, and produce deliverables in a consistent, attractive, and timely manner
• Must understand and know how to update styles, work with automated fields (e.g., Quick Parts, tables of contents), format recurring headers and footers, program links, leverage section breaks, etc.
• Proofread the documents for formatting, clarity and correctness working with the technical staff to resolve issues
• Responsible for the collection, issuance, and destruction of personal, instrument and pre-formatted notebooks
• Provide support for all types of audits including regulatory, customer and quality system audits
• As appropriate, take initiatives to improve the effectiveness and/or efficiency of lab processes
• Work independently with minimal supervision. 
• Conforms with and abides by all regulations, policies, work procedures, instructions, and all safety rules
• Exhibits regular, reliable, and predictable attendance
• Perform other duties as assigned

Basic Qualifications: 

• Bachelor’s degree or equivalent experience

• Minimum 3-5 years of experience in Document Management systems
• Knowledge of Pharmaceutical Industry and/or science background preferred
• Proficient in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint, etc.)
• Must have effective problem solving and interpersonal skills
• Excellent verbal and written communication skills

Preferred Knowledge, Skills and Abilities:

• Experience with MasterControl or other document management system
• Experience with SAP or other financial electronic system
• Demonstrated ability to set priorities and meet deadlines
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Support and contribute in Lean Sigma programs and activities towards delivery of the set target
• Able to comply with the company’s safety policy at all times
  • List any safety requirements applicable to role within your country
• Able to comply with the company’s quality policy at all times.
  • List any quality requirements applicable to role within your country

Travel Requirements:

• Minimal travel required

 

Physical & Mental Requirements:

• Ability to lift record box weighing approximately 25lbs

 

Competencies/Authorities

• Non-US only where required for certain levels

 

 

 

 

 

 

 

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to