Senior Data Analyst - Inside Sales

SpotOn’s data analytics team provides up-to-date, accurate data, analyses, insights and recommendations to support data-driven decision making and improve operational efficiency across SpotOn’s different departments and teams. We build our data infrastructure as a product instead of just a service, with the ability to make a significant impact on Spoton’s products, operations and business strategy.

As a Senior Data Analyst - Inbound Sales at SpotOn, you will focus on analyzing the inbound sales process to identify opportunities to improve Account Executives’ productivity and SpotOn’s Revenue. 

You will partner with sales managers and work closely with sales operations to collect business requirements and questions; use various types of data and tools to create analyses and dashboards that answer those business questions; and support the teams’ daily operations. You will be involved in driving data-based decisions and lead initiatives to improve operational efficiency. You will be an active thought partner and subject matter expert to data, deeply involved in new projects and all aspects of your stakeholders deliverables to bring them, and SpotOn in general, huge value, insights and support.

Responsibilities

• Partner with senior management and across the organization (sales, sales operations, finance etc.) to solicit and define business questions
• Proactively investigate data for opportunities to improve and to provide insights on underlying causes of changes in conversion rates, deal size, productivity and other metrics.
• Analyze various data sources using Power BI and SQL queries to find answers to these questions and uncover important insights 
• Visualize data and create dashboards using Power BI to make the data and insights available and accessible to your stakeholders and SpotOn at large 
• Work with other data analysts and data engineers to identify and resolve data gaps 
• Continuously improve your business acumen and understanding of SpotOn products and business, as well as the payments industry at large

Required Skills and Experience

• Driven by analytics and metrics, leveraging data to make informed decisions
• Highly organized with attention to detail and ability to prioritize.
• Able to communicate effectively with diverse stakeholders
• Able to summarize, explain and simplify complex data analyses and concepts
• Superb presentation skills, great at using data to tell stories  
• Team player with collaborative approach to work
• Ability to manage multiple deliverables simultaneously and proactively communicate changes and roadblocks.
• Comfortable working collaboratively with various stakeholders across departments, including senior management
• Superb SQL proficiency and comfortable using it to query very large data sets. You have an opinion on CTEs vs subqueries and trailing vs leading commas.
• 3+ years of data analytics experience, preferably for SaaS or payments companies
• Experience with credit card payments data - a big advantage
• Strong SQL and data analysis skills
• Prior experience working with or supporting marketing, operations, sales or finance teams
• Experience presenting complex data analyses to senior management  
• Hands-on experience with creating business models and tracking actual to forecast - an advantage
• Experience using BI visualization tools like Metabase, Looker, Power BI or Tableau
• Foundational understanding of data modeling best practices.  Bonus points for experience with dbt and version control.
• Experience with a modern data warehouse like Snowflake, Big Query, Redshift or Firebolt.

Skills that are a plus

• Prior experience with sales and sales operations data

Benefits:  

At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes:

• Medical, Dental and Vision Insurance 
• 401k with company match
• Restricted Stock Units
• Paid vacation, 11 company holidays, sick time, and volunteer time off 
• Headspace membership for guided meditation and stress relieving tools through the Sequoia App*
• Employee Resource Groups for Diversity and Inclusion, Women, LGBTQIA+, and other communities
• Monitor, Keyboard, and Mouse needed for your home office? We got you
• Monthly cell phone and internet stipend
• Unlimited access to virtual audio and visual workouts through the Sequoia App*
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