Product Manager, Retail Experience & Platform

ABOUT US

At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We’re building the future of in-store experience where every product and every person can be precisely located in real time.

Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world’s largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences.

We’re a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond!

OUR VALUES

• Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters.
• Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together.
• High Impact: You’ll make meaningful contributions from day one and help shape the future of our product and company.
• Clear Communication: We value honesty, humility, and respectful dialogue—everyone’s voice matters.
• Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work.
• Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints.
• Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.

ABOUT THE JOB

This role owns one of RADAR's core product domains: either the platform layer that enables retailers to deploy and integrate RADAR's sensing infrastructure, or the shopper-facing product surface that translates real-time inventory data into in-store conversion outcomes. The scope spans technical platform work (APIs, data contracts, system reliability, retailer onboarding tooling) and applied ML features (behavioral inference, event detection, real-time classification).

The work is cross-functional by nature. It requires enough technical depth to have credible conversations about data pipelines, model behavior, and integration architecture, and enough operational grounding to work effectively with the teams responsible for deploying proprietary hardware into live retail environments.

Responsibilities:

• Platform & Integration
  • Own the roadmap for the platform layer that sits between RADAR's proprietary sensing infrastructure and the retailer's existing technology stack, including APIs, event streaming, tag lifecycle management (commission through decommission), zone configuration, and system health observability
  • Define the integration model for third-party hardware that supports program enablement: RFID printers, POS systems, and peripheral devices that feed or depend on RADAR's sensing data    
  • Ensure the platform is designed for sensing modality extensibility beyond RFID; as next-generation hardware introduces additional sensing inputs, the platform's data model and integration contracts need to accommodate them without requiring retailers to re-integrate
  • Own retailer onboarding as a product problem: reduce time-to-go-live by improving self-serve configuration tooling, simplifying the integration surface, and reducing the custom engineering work required for each new deployment
  • Define API standards and data contracts that downstream retailer systems (WMS, OMS, ERP, POS) can build against reliably, and manage versioning and deprecation in a way that doesn't break active integrations
  • Drive platform reliability from a product perspective, defining uptime expectations, degraded-mode behavior, alerting standards, and the accountability model for incidents that affect live retail environments
• Shopper Experience & Conversion
  • Own the roadmap for product capabilities that use RADAR's real-time inventory and sensing data to improve the in-store shopper experience, including self-checkout enablement, frictionless returns, fitting room workflows, and in-store shopper analytics
  • Define the product layer that connects RADAR's sensing data to shopper-facing activation channels: POS integration, retailer mobile apps, clienteling tools, and retargeting infrastructure
  • Drive the shopper analytics product, defining what behavioral signals RADAR's platform can surface (dwell, zone traffic, conve