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Bilingual Medical Administrative Assistant
BruntWorkUKRemotefull_timeVerifiedPosted 15 Oct 2024
About the role
This is a remote position.
Job Description for Medical Virtual Assistant (Bilingual English/Spanish)- Monday to Friday, 8am to 5pm Rockhill, South Carolina time (8 p.m. to 5 a.m. in Manila time) with an hour unpaid break
- Manage all incoming communication for the primary care office
- Oversee patient scheduling and appointment management
- Handle insurance verification and eligibility checks
- Assist with basic medical administrative tasks
- Provide bilingual support to patients and staff as needed
- Answer phone calls and communicate with patients and other callers
- Schedule, reschedule, and manage patient appointments
- Make referrals for patients to other healthcare providers
- Check and respond to emails
- Verify insurance cards and check patient eligibility
- Enter patient data and manage electronic records
- Handle general administrative tasks related to medical office operations
Requirements:
- Fluency in both English and Spanish (speaking and writing)
- Experience in medical office administration or similar healthcare setting
- Excellent communication and customer service skills
- Proficiency in using medical software and electronic health record systems
- Ability to maintain patient confidentiality and adhere to HIPAA regulations
- Strong organizational and multitasking abilities
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
ZR_15165_JOB
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