Tax Experienced Manager, Tax Automation & Innovation

Job Summary:

The Tax Automation & Innovation (Tax AI) Experienced Manager, as a member of the Tax Automation & Innovation team, applies industry knowledge and experience to collaborate with clients of the firm and team members to implement tax automation tools.

The Tax Automation & Innovation Experienced Manager is responsible for marketing, networking and business development as directed. The role is also responsible for assessing client tax departments end-to-end and determining the best areas in need of automation across tax data, process, technology, and workforce. Client engagements may include optimization or implementation of existing client tools, custom BDO tax/data solutions, or 3rd party vendor solutions. The Tax AI Experienced Manager is charged with running engagements from the proposal and scoping phase to overseeing design, building, testing, and deployment, as well as developing training and documentation during the final client hand-off stage. Additional duties include ongoing maintenance and consulting as well as providing support to clients’ post-implementation, such as on-site or virtual “go-live” or close assistance within new systems. It is expected that there will be some form of attendance, participation in, or presenter role at various conferences and events throughout the U.S. Other responsibilities may include collaborating with multiple offices within the firm to assist other business line engagement teams in delivering tax solutions to their clients as well as supporting the firm through development of new internal tax solutions or consulting and training on existing internal tax processes, technologies, and applications.

Job Duties:

Tax Consulting

• Qualifies viability of prospective clients or projects and identifies opportunities to expand current business
• Understands the full picture of a client’s tax function and develops unique strategies aligned with business objectives
• Leads planning or project delivery meetings that may include proposal delivery and solutions workshops or training
• Understands work plans for tax consulting projects performed for one's clients and directs staff accordingly, as applicable
• Assists in managing client expectations and requirements
• Gathers client requirements, estimates fees, and prepares high level scoping and proposed solutions for client proposals
• Drafts clear and compelling proposals and business cases
• Identifies opportunities to streamline internal standards and processes for the practice
• Communicates complex technical items to target audience so that relevant issues are clearly understood

Engagement / Project Management

• Demonstrates advanced project and process management skills; effectively manages multiple large scale, complex projects atonce 
• Gains exposure to setting strategy, establishing methodology, and determining the appropriate work plan for a given client by working with Tax AI leadership 
• Takes ownership of risk mitigation and quality assurance, with support from leadership 
• Understands proper scoping and works with Tax AI team as appropriate to ensure client engagement terms are followed 
• Executes standard project setup procedures, tracks billing and basic project economic management, including delivering project on time and within budget by utilizing project management and client service skills
• Collaborates with project teams and client to understand the big picture when developing and implementing projects 
• Constructs a comprehensive quantitative and qualitative business case for client to justify the investment and commitment of management time coupled with financial and human resources

Client Service

• Identifies client’s business requirements and expectations at the beginning of a project or engagement and communicates to staff
• Communicates status to the client in line with the frequency agreed upon; promptly responds to requests and gathers pertinent information when applicable
• Helps clients navigate complex issues 

Other duties as required

Supervisory Responsibilities:

• Manages Tax AI staff in completion of projects

Qualifications, Knowledge, Skills and Abilities:

Education: