Associate Mid Market Account Executive, Australia

Associate Mid Market Account Executive (Sub 100M), Australia

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. 

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

Who do we need?

Reporting in to the Sales Manager for Australia, the Associate Mid Market Account Executive will prioritise securing and growing new business within the Sub-100M space. This person will work closely with the Sales Manager for the Australia market, and manages lead generation, qualification and cold calling activities. This role aims to deliver a positive customer experience that will set the stage for continued engagement and growing interest in Monotype’s type, technology and expertise.

The ideal candidate thrives in fast paced environments, is able to work efficiently and has strong organisational skills.

What you’ll be doing:

• Research targeted leads and accounts to identify decision makers, understand need and buying cycles, and enable effective sales follow-up. 

• Cold-call prospects generated from internal marketing programs, or accounts identified for Inside Sales coverage.

• Answer existing customer queries and spot opportunities for future sales.

• Set up and deliver sales presentations, product/service demonstrations and other sales engagements. 

• Retrieve customer feedback and share insights of lessons learned throughout the customer engagement cycle that will contribute to improving offerings, positioning, customer engagement process, customer experience, sales outcomes.

• Obtain thorough knowledge of company’s solutions and corporate/market value to identify and drive new business.

• Engage current customers through telephone and email to maintain relationships and increase potential add-on products and services.

• Plan, direct and coordinate sales support activities, including management of the sales pipeline through Monotype’s sales tools (Salesforce) accurately tracking all relative customer data, business insights, and record of interactions.

• Maintain and organise database reports on a daily, weekly and monthly basis to deliver to necessary team members.

• Understand and present product/services features, quote prices, credit terms and sales order process.

• Assist and create quotes and RFP responses to potential clients.

What we’re looking for:

• Experience in opportunity qualification, sales calls and prospect management

• Demonstrated ability to convert prospects and achieving defined goals

• Deal closing experience, advantageous

• Fluency in English and a X language, preferable

• Excellent listening, verbal and written communication skills.

• Ability to engage customers and build strong relationships.

• Strong data analytics ability with attention to detail.

• Excellent organisational skills.

• Self-motivated with high energy and drive to succeed.

• Ability to work individually and within a team.

• Experience with customer relationship management software (Salesforce), desirable.

• Ability to embrace change and learn quickly.

What’s in it for you:

• Professional onboarding and regular trainings by our internal sales enablement team
• Development and career opportunities (sales leadership positions are mainly filled internally)
• A creative, innovative, and international working environment in the software technology industry
• Regular company events
• Flexible work arrangements and yearly paid vacation
• Life and medical insurance
• Gym Membership/Wellness
• Employee Assistance Program
• Parental leave
• Global Recognition&Reward program
• Extensive development and training offerings.  
• Opportunity to work with global teams with diverse cultures.

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