Regional Director- Afterschool & Day Camp

Department: Child Development: Early Education

Employment Type: Full Time

Location: East Boston YMCA

Reporting To: Bexi Perez

Compensation: $70,000 - $85,000 / year

Description

Under the direction of the Senior Association Director of Youth development, the Regional Director is responsible on a daily basis for creating a transformative Y Experience for our students, families, staff, school and partners. The Regional Director must be able to lead and manage people to execute exemplary customer service, high quality programs and clean, well-maintained center/school spaces. The Regional Director must be or become a subject matter expert and innovator in the core programs of the Y including but not limited to: MA Quality Rating & Improvement System, ensure compliance with MA program licensing and regulations and improvement of net-promoter scores. 

The Regional Director will support the successful executive of the YMCA of Greater Boston’s strategic imperatives to be a charity, partner and employer of choice for years to come. Innovation will be a key area of growth for the Regional Director, and the employees they supervise, through coaching, demonstrating and coaching others in Design Thinking. 

Key Responsibilities

In accordance with the policies, by-laws and constitution of the YMCA of Greater Boston, the Regional Director is the lead in driving the Y experience in their assigned programs and schools. The Regional Director will create a transformative Y Experience that builds loyal participants and families, energizes employees, engages school partners and licensures, inspires donors and stimulates program growth and innovation. 

The Regional Director will ensure success in the following areas of responsibility to support a strong Y Experience: 

• Performance Achievement – Ultimately accountable for the performance of their team. Directly responsible for hiring, coaching and managing all direct reports and ensuring compliance with association hiring practices for all positions within their organizational structure. Conducts quarterly connections with direct reports to ensure progress with OKRs, ability to work well with others and discuss career development.  
• Program Enrollment, Growth and Experience - Drives program enrollment and growth while ensuring a high-quality and transformative Y Experience as demonstrated by EEC AND DPH progression, net-promoter scores, licensure compliance and other experience metrics. 
• Marketing – Leads youth development team in executing on all aspects of association marketing strategies and campaigns. Regularly promotes Y programs through local media outlets, social media and events. 
• Youth Development – Leads Directors to ensure high quality programming through developmentally appropriate practice, curriculum implementation, and family engagement. 
• Compliance – Ensures accountability and compliance with all regulatory requirements in after school, camp, summer learning, and food programs. 
• School engagement – With the support and guidance of the Senior Association Director of Youth development, the Regional Director enhances the Y’s reputation in the assigned school districts by engaging their school partners and other community based organizations that are invested in strengthening the development of youth. 
• Facility Management - Ensures that the program environment is well maintained, safe and clean, following licensure guidelines and practices. Ensure program staff are conducting daily walk-throughs of indoor and outdoor spaces. Reports and follows up with center and/or school staff to address any deficiencies and safety hazards. 
• Fiscal management – Assists with the development of an annual budget according to association instructions and ensures successful execution to the plan. Works with all direct reports to identify growth opportunities, forecasting on a monthly basis, and address financial deficiencies on timely basis. 
• Center collaboration – Collaboratively works with the Executive Director of assigned centers and the Senior Executive Directors to ensure a positive experience for children and parents participating in the programs and a strong working relationship between center operations and youth development. 
• Board development – Supports the assigned Center Executive Directors and Senior Association Director of Youth development through sharing and presenting youth development updates, successes and outcomes, as requested.