Assistant Community Association Manager

Description

Job Description

· Assist manager with preparation and distribution of BOD, budget and annual meeting mailing materials

· Flexible with requested hours and must be able to be onsite or applicable business office as required.

· Receive and process maintenance requests, track work orders

· Receive incoming owner and vendor calls, take appropriate action as needed and keep the manager informed

· Assist in maintenance of homeowner association follow up file and necessary changes to contact information in management working files

· Prepare and distribute welcome packages for new homeowners

· Facilitate Association and vendor mailings

· Assist in producing an Association newsletter

· Maintain Association liability insurance information

· Assist in the creation and support of an Association web site for owner access to rules, governing documents, minutes of meetings, newsletter distribution

· Create reports (landscape, work orders; delinquencies, violations) out of the management software

· Attend and take minutes for two ARB meetings per month. 

· Coordinate ARB processing (architectural) requests and answering inquiries

· Assist manager on any special projects

· Back up to maintaining Association gate computer

· Serve as back up manager when association manager is out

· Assist with review of all Association contracts and preparation of bid specifications as needed

· Assist with any mailings to members as directed by manager

· Assist with preparation and distribution the agenda and packets for board of directors’ meetings

· Attend the annual homeowners meeting check in the owners, assist with election procedures

· Oversee Barcode and controlled Access to community

· Assist with Excel spreadsheets as needed for community and CAM

· Facilitate Email blasts through Mail Chimp or platform adopted by the Association

· Attend Committee Meetings as needed by Association

· Assist in the enforcement of the Association Bylaws, CC&Rs, Rules and Regulations and Architectural guidelines

· Assist and guide personnel on various tasks

Requirements

Microsoft Suite Experience 

Team Player

Excellent Communication Skills

Prioritize workload