Business Process Automation Specialist – Contract

TRM Labs is a blockchain intelligence company dedicated to fighting crime and creating a safer world for billions of people. By leveraging blockchain data, threat intelligence, and advanced analytics, our products empower governments, financial institutions, and crypto businesses to safeguard communities from illicit activity and global security threats.

At TRM Labs, you’ll be part of a mission-driven, fast-paced environment where your work directly contributes to building a safer future. Our team combines expertise in law enforcement, data science, engineering, and financial intelligence to address complex challenges. Whether you're analyzing blockchain data, developing cutting-edge tools, or collaborating with global organizations, every day brings the opportunity to make a meaningful and lasting impact.

We are seeking a dynamic Business Process Automation Specialist to design, develop, and implement automation workflows using low-code/no-code platforms such as Zapier, n8n, and similar tools. This role is perfect for someone who thrives on streamlining business processes and integrating disparate systems. While our projects vary, you might find yourself working on initiatives similar to our example project—creating secure web applications that handle document uploads, automated data extraction, intelligent answer generation, and cross-platform integrations with tools like Jira, Slack, Salesforce, Hubspot, Gong, BigQuery, Notion, etc

The impact you will have here:

• Analyze and map out existing business processes to identify opportunities for automation.
• Design and build robust automation workflows using low-code platforms (e.g., Zapier, n8n) to streamline tasks such as secure document processing, data extraction, and answer generation.
• Develop solutions that allow users to interact with automated systems—for example, uploading documents, reviewing AI-generated content, and manually correcting or approving outputs.
• Integrate various third-party applications and data sources (e.g., Jira, Slack, Salesforce, Hubspot, Gong, BigQuery, Notion, etc) to create seamless, end-to-end workflows.
• Configure triggers, actions, and data flows that ensure information is reliably processed and validated across systems.
• Automate alerting and review processes so that users are notified when workflows complete and require human intervention.
• Ensure that all automation workflows adhere to strict security standards, especially when handling sensitive documents and data.
• Work closely with security teams to implement best practices for data encryption, access control, and secure API integrations.

What we’re looking for:

• Proven experience using low-code/no-code automation platforms such as Zapier, n8n, or similar tools.
• Solid understanding of business process mapping and workflow automation.
• Demonstrated experience integrating multiple systems and APIs (e.g., Jira, Slack, Notion) to build cohesive automation solutions.
• Familiarity with document processing methods and the challenges of automating data extraction and review.
• Strong problem-solving skills and the ability to troubleshoot complex automation workflows.
• A keen eye for security best practices and data privacy concerns, especially when handling sensitive documents.
• Excellent communication skills and a collaborative mindset for working across teams.

Nice to have:

• Experience with AI or machine learning integrations, particularly in natural language processing (NLP) and data extraction.
• Familiarity with cloud services and deployment environments (e.g., AWS, Google Cloud, Azure).
• Understanding of Robotic Process Automation (RPA) and how it can complement low-code solutions.

Life at TRM Labs

Leadership Principles

Our Leadership Principles are foundational element of our strategy, guiding how we make decisions, how we treat each other, and how we behave day-to-day.

• Impact-Oriented Trailblazer: We put customers first, driving for speed, focus, and adaptability.
• Master Craftsperson: We prioritize speed, high standards, and distributed ownership.
• Inspiring Colleague: We value humility, candor, and a one-team mindset.

Build a Career 

Joining TRM means being part of a mission-driven team comprised of industry leaders. At TRM, you'll experience:

• Purpose and Mission: Have a real-world impact, from disrupting terrorist networks to returning stolen funds.
• Inspiring Colleagues