Sr. Manager Product Portfolio & Business Strategy (Hybrid)

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220

CarMax, the way your career should be! 

About this Job 

For 25 years, CarMax has led the way with an innovative, customer-right way to buy and sell a used car.  We are the nation’s largest retailer of used cars, with 25K+ associates and 200+ locations nationwide.  With best-in-class financial performance, customer satisfaction, and Associate engagement, CarMax is well positioned for continued growth.   

The Sr Manager, Product Portfolio & Business Strategy plays a critical role shaping and operationalizing the strategic agenda of CarMax’s digital Product organization. Responsibilities in this role include enabling the Product organization to rally around a shared, bold vision; bringing clarity to large cross-functional efforts; elevating progress through executive level and organization-wide communications; and ensuring we are appropriately organized and resourced to deliver on the Product objectives. In doing so, the role will work closely with the leaders of the Product organization. This position provides a strategic thinker, possessing strong communication and management skills, the opportunity to play a leadership role in bringing to life the strategy that will shape the future of a Fortune 500 retailer.   

 

Essential Responsibilities 

• Develop and maintain a communications strategy to inform executives, the broader Product organization, cross-functional stakeholders, and external audiences on the Product vision and performance across the portfolio against strategic objectives 

• Lead the development of materials to tailor communications to the audience, crafting storylines that are compelling and gain support for the goals 

• Develop and asserts a point of view within the communications that drives forward the Product vision and rallies the audience around the key messages 

• Leverage insight from Corporate Strategy to develop product-specific strategies that drive the broader company initiatives 

• Facilitate events to organize and bring clarity to cross-functional initiatives to enable Product teams to drive toward success 

• Establish and track cross-functional deliverables and key milestones within multi-track initiatives and Products. Identify & escalate initiative level concerns with progress to deliverables as appropriate.  

• Build and maintain cross-functional relationships to generate alignment between Product and larger company objectives, and to manage obstacles to delivering on holistic Product objectives 

• Break down and articulate complex problems to enable strong strategic decision making and enable teams to action against 

• Conduct or facilitate ad hoc research to support projects that are in their infancy  

• Develop and maintain processes to manage the Product portfolio, including budget and resourcing plans to deliver on Product strategic objectives  

• Develop and facilitate