Express Media Services Custom Project Manager

Position Overview

Position Description

 

We are hiring a Express Media Services Custom Project Manager. The Express Media Services Custom Project Manager will organize, track, expedite and manage active custom Express Media Services products flowing from the initial request from Customer through Sales. The Express Media Services Custom Project Manager will be responsible for managing all custom Express Media Services orders, setting up new part numbers and providing quotes. A key aspect of the role is initial clarification and confirmation of requirements [known as the Custom Media Order or CMO process].

Company Overview

At FUJIFILM Biosciences, we turn curiosity into breakthroughs that advance the field of life sciences. By offering a comprehensive portfolio of products and services in cell culture media, discovery research reagents, recombinant growth factors and proteins, fine chemicals, and critical assay materials, we partner with the brightest minds in biotech and pharma to tackle the world’s biggest health challenges.

Imagine being part of a team that enables life-changing discoveries like new vaccines, therapies, and advancements in regenerative medicine. Our culture fosters curiosity, collaboration, and innovation, and we pride ourselves on delivering unparalleled quality and service to our partners. If you’re ready to make an impact, your future belongs with us at FUJIFILM Biosciences.

Our headquarters in Santa Ana, California, is surrounded by world-class schools, lush parks, and scenic beaches like Laguna and Huntington, making it an ideal place to live, work, and explore. With additional campuses across the US, Europe, China, and Japan, we offer opportunities to make a difference worldwide.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

Job Description

 Responsibilities:

• Tracking and analyzing custom Express Media Services  product activities, including past sales and trends.
• Coordinating among various departments -- Sales, Marketing, Master Data, Formulation Sciences,
• Customer Service, Planning, Procurement, Manufacturing, Shipping -- to ensure that active EMS custom orders are flowing through the process in a timely fashion.
• Provide formal quotes to Sales for all EMS custom orders in a timely fashion
• Review/approve Media Survey Panel (MSP) Sample requests
• Manage MSP inventory and work with R&D and Planning to ensure safety stock to meet customer demands
• Enforce a safe culture/environment that promotes active, open and honest communication by all stakeholders
• Organize, compile, and revise (as necessary) the up-front information gathering and customer acknowledgement of EMS custom order requirements (CMO Process)
• Provide regular project updates and information to Sales, Management, and all internal teams, as requested.
• Resolve discrepancies in information and/or expectations in terms of EMS custom order processing and fulfillment; negotiate as required in the efforts to prioritize actions required to meet customer requirements for custom product provision
• Host/manage the routine forum/meeting that ensures alignment among key functions required to execute against custom product demands
• Ensure that assigned projects are delivered on-time, within scope and within budget
• Develop a detailed project plan to track and report progress.
• Measure project performance using appropriate systems, tools and techniques such as PowerBI and Salesforce
• Create and maintain comprehensive project documentation.
• Maintain and update the DTI’s and SOP for EMS Custom orders for the CXT Marketing Team.
• Serve as the lead to the weekly EMS Project calls with the internal teams
• Must have proven ability to build relationships and guide teams which include representatives from multiple functional areas. 

 

Required Skills/Education:

• BS/BA degree in Life Sciences (Biology, Chemistry) or Marketing (emphasis on technical/scientific products) preferred; Associates degree minimum requirement.
• 2-3 years relevant project management experience. Bioprocess, medical device, or pharma manufacturing experience preferred
• 2-3 years marketing experience preferred
• Basic knowledge of how ‘custom orders’are processed.
• Sales, Customer Service, or environment involving ‘custom’ [make-to-order or engineer-to-order] products.
• Commercial (Marketing, Sales, Customer Service) background and/or experience in a medical devic