Warehouse Lead

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need 

Symbotic is seeking a Warehouse Lead who will serve as the subject matter expert on all facets of warehouse operations, including material handling, shipping, and receiving. This role is critical in ensuring the smooth and efficient flow of materials throughout the facility. As a Lead Warehouse Specialist, you will oversee daily activities, provide guidance to team members, and collaborate with various departments to meet operational goals. You will also play a hands-on role in ensuring compliance with safety standards and operational procedures. 

What we do 

The Warehouse team within the Service Center of Excellence is responsible for service, repair, testing, evaluation, and field support.  They manage shipping, receiving, and material handling for material in the Symbotic Wilmington location.  They primarily focus is on supporting repair and service material needs to support customer service requirements. The warehouse team collaborates closely with other departments to support shipping/receiving needs and to ensure material movement transactions are accurate.    

What you’ll do 

• Lead and develop a team, fostering growth. 

• Communicate with cross-functional teams and lead problem-solving efforts. 

• Troubleshoot SAP issues, coordinating with technical experts as needed. 

• Manually pick small parts and sub-assemblies for repair operations and customer orders. 

• Execute bin-to-bin transfers using SAP S/4 Hana EWM. 

• Ensure work accuracy and adherence to production, repair, quality, and safety standards. 

• Handle UPS shipping transactions for RMA materials and parts needing repair. 

• Process SAP fulfillment and receiving transactions: Customer Sales Orders, Stock Transfer Orders (STO), and Inbound RMA Sales Orders. 

• Complete Inbound Deliveries for RMA material transactions. 

• Use SAP reporting and MS Excel to track KPIs and transactions. 

• Safely operate forklifts and pallet jacks for material transport, replenishment, and stacking up to 46 feet high. 

• Load/unload bots to/from trailers and storage using pallet jacks and forklifts. 

• Prepare bots for shipment, record serial numbers, and wrap containers. 

• Handle shipping/receiving transactions for RMA and repaired bots in SAP. 

• Coordinate with logistics for truck shipments. 

• Perform additional tasks as assigned. 

What you’ll need 

• High school diploma.  

• Minium Two years of experience in warehouse operations, inventory control and logistics, materials handling, storage layout, and shipping and receiving. 

• Strong experience in SAP Extended Warehouse Management (EWM), with hands-on experience managing transactions for Customer Sales Orders, STOs, Inbound RMA Sales Orders, and Inbound Deliveries. 

• Proven experience handling UPS sh