Senior Business Manager, International Talent Expansion

Senior Business Manager, International Talent Expansion

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

As a member of the International Talent Expansion team, you will work with senior leaders across the company to expand our presence in both new and existing international locations as part of our talent strategy.

General Responsibilities:

As a Senior Manager, Workforce Planning Lead, you will play a critical role in shaping the future of Capital One's global workforce within our dynamic Technology or Product organizations. Reporting to the Director of International Workforce Planning, you will be responsible for leading comprehensive annual and long-term workforce planning cycles for a specific portfolio of Technology or Product teams. You will act as a strategic partner to senior leadership, leveraging data-driven insights to develop proactive talent strategies that align with business objectives and drive innovation.

This role demands a blend of analytical expertise, strategic thinking, and strong stakeholder management. You will be instrumental in translating business strategies into actionable workforce plans, identifying critical talent needs, and collaborating across various functions to ensure a robust and adaptable workforce.

Key Responsibilities:

• Strategic Partnership & Consulting: Act as a trusted advisor to assigned Technology or Product senior leaders, understanding their strategic priorities, product roadmaps, and organizational needs to inform workforce planning. Partner closely with Talent Acquisition, HR Business Partners, Finance, and other relevant functions to ensure integrated planning and seamless execution of workforce strategies.

• Demand Forecasting & Analysis: Lead the development of detailed annual and long-term talent demand forecasts for your assigned portfolio, considering current and future project pipelines, technology trends, and market dynamics.

• Supply Analysis & Gap Identification: Analyze internal and external talent supply data to identify potential workforce gaps, surpluses, and skill adjacencies. Proactively identify risks and opportunities related to talent availability.

• Workforce Plan Development: Develop comprehensive workforce plans, including headcount projections, location strategies, skill-set requirements, and recommendations for talent acquisition, development, and retention.

• Data-Driven Insights & Reporting:  Proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation,Utilize quantitative and qualitative data to generate actionable insights into workforce trends, performance, and future needs. Prepare compelling reports and presentations for senior leadership.

• Process Enhancement: Contribute to the continuous improvement of workforce planning methodologies, tools, and processes, championing best practices and leveraging technology to enhance efficiency and accuracy.

• Market Intelligence: Stay abreast of external market trends, competitive landscape, and talent availability within the technology or product sectors to inform planning decisions.

• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

• Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment

• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

Basic Qualifications:

• Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)

• At least 2 years of experience in quantitative analysis

• At least 2 years of experience in qualitative a