Licensed Crisis Manager, Program

The Neurodevelopmental Services program uses the power of interpersonal neurobiology, trauma-informed care, and neurodiversity-affirming practices to provide treatment, training, and research with neurodivergent and disabled communities.  

• Hiring Bonus: $3,000
• Monday - Friday 9:30AM - 6:00PM

MINIMUM EDUCATION AND/OR EXPERIENCE

• Master’s degree in social work, Marriage and Family Counseling, Psychology, or related field.
• At least two (2) years supervisory experience.
• Licensed (LMFT, LCSW, LPCC, Psychologist)
• 8% Licensure incentive
• Hybrid
• 7.5% Bilingual incentive 

Who We Are  

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. 

Program Description

The Neurodevelopmental Services program uses the power of interpersonal neurobiology, trauma-informed care, and neurodiversity-affirming practices to provide treatment, training, and research with neurodivergent and disabled communities.  

Our goal is to impact to neurodivergent and disabled communities by providing local and global treatment, training, and research that celebrates and honors their unique contributions. We work to promote a world in which resilient, self-determined individuals are supported by authentic, compassionate, and connected communities.  

 Who We Serve   

Pacific Clinics' Neurodevelopmental Services program serves neurodivergent (e.g., autism, intellectual/developmental disabilities, ADHD, trauma, etc.) children, transitional age youth, adults, and families throughout San Bernardino and Riverside counties. We offer crisis stabilization services, educationally related mental health services, play therapy, neurofeedback, Safe and Sound Protocol, EMDR and other developmentally appropriate services.  

What We Offer  

• The compensation for this position can be up to $93,656.60- $108,573.67 annually. Compensation will vary based on qualifications, skills, experience, and geographic location.  The salary range may also vary if you reside in a different location than the location posted.  
• We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!   
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. 

JOB SUMMARY

Working within the vision, mission and philosophy of the agency.  The Program Manager develops, maintains, and manages program staff and service delivery.  Ensures provision of quality service by program staff. 

RESPONSIBILITIES and DUTIES

1. Develops, interprets, and ensures consistent implementation of program philosophy, objectives, standards, policies, procedures, and program practices.
2. Ensures effective coordination of services for children and families with other providers, both internal and external, by supporting the development of constructive relationships and problem-solving barriers.
3. Provides direct supervision, coaching and mentoring to the direct service staff.
4. Supports the program with stand by quick response training and implementation. 
5. Hires, trains, and manages overall performance of direct service staff, as assigned. 
6. Provides administrative training to direct service and support staff. 
7. Program trainings that are in line with agency expectations, learning paths, contractual requirements (ie. Wraparound Training, CANS Training, Core Practice Model Training, Crisis Intervention, etc).
8. Supports in the training of documentation and quality assurance to meet both agency and payer standards. 
9. Monitors and reviews defined outcome achievement for youth and families, as well as satisfaction levels for youth, families, and referring workers and agencies to develop appropriate trainings and tools to enhance services.
10. Analyzes and integrates the use of outcome data to improve service delivery within assigned team.
11. Initiates and participates in organizational quality improvement efforts. 
12. Manages day-to-day operations including utilization of human and other resources. 
13. Oversees and approves financial expenditu