Lead Unit Coordinator - Ortho

Job Overview


Under the direction of the supervisor, this position is responsible for the daily distribution of resources and facilitating patient throughput. This position develops new processes and implements new procedures including training staff as needed, also maintains accuracy of data and tasks. Performs competency evaluations of clerical personnel. This position also performs the duties of a unit coordinator as required, must meet all requirements and demonstrates ongoing proficiency in required skills. Maintains schedules, assists in maintaining payroll, and acts as back up with unit coordinator duties. Maintains inventory of forms and ordering of supplies.


Job Requirements


High School Degree 

Knowledge of computer systems and able to perform computer tasks 

1-2 years experience in a related field


Job Responsibilities:


Other Job-Related Information


Working Conditions


Climbing - Rarely

Concentrating - Consistently

Continuous Learning - Consistently

Hearing: Conversation - Consistently

Hearing: Other Sounds - Frequently

Interpersonal Communication - Consistently

Kneeling - Occasionally

Lifting <10 Lbs - Occasionally

Lifting 50+ Lbs. - Rarely

Lifting <50 Lbs. - Occasionally

Pulling - Rarely

Pushing - Occasionally

Reaching - Rarely

Reading - Consistently

Sitting - Consistently

Standing - Rarely

Stooping - Occasionally

Talking - Consistently

Thinking/Reasoning - Consistently

Use of Hands - Consistently

Color Vision - Occasionally

Visual Acuity: Far - Frequently

Visual Acuity: Near - Consistently

Walking - Frequently


TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 


Serve: ALWAYS…

•Welcome everyone by making eye contact, greeting with a smile, and saying "hello"

•Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist

•Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS…

•Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met

•Offer patients and guests priority when waiting (lines, elevators)

•Work on improving quality, safety, and service 

Respect: ALWAYS…

•Respect cultural and spiritual differences and honor individual preferences.

•Respect everyone’s opinion and contribution, regardless of title/role.

•Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS…

•Value the time of others by striving to be on time, prepared and actively participating.

•Pick up trash, ensuring the physical environment is clean and safe.

•Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS…

•Acknowledge wins and frequently thank team members and others for contributions.

•Show courtesy and compassion with customers, team members and the community