Jobs and Careers
AM
Risk Manager, SPA , Defect Elimination Risk Protection
Amazon.comUS, VirtualRemotefull_timeVerifiedPosted 21 Apr 2025
💰 $142,800/yr($66,800/yr – $142,800/yr)
About the role
At Amazon we believe that customer trust is of paramount importance to anything we do. To continue building customer trust the Risk Insights and Defect Elimination team works with sellers, brands, vendors and customers to identify escalations insights and preventives needed to tackle infringement root cause.
We are looking for an experienced Risk Manager to investigate complex incidents root causes of suspected infringement of intellectual property and other product abuse. You will work closely with external partners such as brands and sellers and implement policies, tools and technology innovations to protect customers, to defend intellectual property, to protect brands, and to ensure compliance with Amazon policies.
You will partner with numerous teams at Amazon including Brand Registry, Product Safety, Perfect Order Experience, Selling Partner Performance, Retail and Seller Services. You will interact with Amazon leadership on complex investigations and you will improve the way Amazon protects customers from product abuse.
Key job responsibilities
At Amazon we believe that customer trust is of paramount importance to anything we do. To continue building customer trust the Risk Insights and Defect Elimination team works with sellers, brands, vendors and customers to identify and prevent infringement of intellectual property (e. g. copyright, trademark, counterfeit) and other abuse in our product catalog.
We are looking for an experienced Risk Manager to investigate complex incidents of suspected infringement of intellectual property and other product abuse. You will work closely with external partners such as brands and sellers and implement policies, tools and technology innovations to protect customers, to defend intellectual property, to protect brands, and to ensure compliance with Amazon policies.
You will partner with numerous teams at Amazon including Brand Registry, Product Safety, Perfect Order Experience, Selling Partner Performance, Retail and Seller Services. You will interact with Amazon leadership on complex investigations and you will improve the way Amazon protects customers from product abuse.
The ideal candidate possesses strong business judgment, analytical thinking, is comfortable managing multiple responsibilities within a fast-paced environment and has demonstrated experience in developing and implementing brand protection strategies. Exceptional communication, solution-oriented and relationship-building are essential attributes to succeed in this role.
A day in the life
The Risk Insights and Defect Elimination covers escalations reduction efforts WW. We are looking for an experienced Program Manager or Risk Manager to proactively investigate complex incidents of suspected intellectual property infringement and product abuse. You will work closely with brands, sellers and vendors and implement policies, tools and technology innovations to protect customers, to defend intellectual property, to protect brands, and to ensure compliance with Amazon policies. You will partner with numerous teams at Amazon including Brand Registry, Product Safety, Perfect Order Experience, Selling Partner Performance, Retail and Seller Services. You will interact with Amazon leadership on complex investigations and you will improve the way Amazon protects customers from product abuse.
About the team
The Risk Insights and Defect Elimination Program (RIDE) identifies and tracks defects and gaps in abuse detection, enforcement, and prevention mechanisms discovered through incidents managed by the Risk Mitigation, Escalation Reduction, and Quality Assurance (REs-Q) Teams. Each identified root cause (RC) is tracked in the RIDE portfolio along with its corresponding preventative actions (PA), owners, and Expected Completion Dates (ECDs).
- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience
- Bachelor's degree or equivalent
- Experience handling confidential information
- Professional auditing qualification, or similar risk or compliance credentials
- Experience with SQL and Excel
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/h
We are looking for an experienced Risk Manager to investigate complex incidents root causes of suspected infringement of intellectual property and other product abuse. You will work closely with external partners such as brands and sellers and implement policies, tools and technology innovations to protect customers, to defend intellectual property, to protect brands, and to ensure compliance with Amazon policies.
You will partner with numerous teams at Amazon including Brand Registry, Product Safety, Perfect Order Experience, Selling Partner Performance, Retail and Seller Services. You will interact with Amazon leadership on complex investigations and you will improve the way Amazon protects customers from product abuse.
Key job responsibilities
At Amazon we believe that customer trust is of paramount importance to anything we do. To continue building customer trust the Risk Insights and Defect Elimination team works with sellers, brands, vendors and customers to identify and prevent infringement of intellectual property (e. g. copyright, trademark, counterfeit) and other abuse in our product catalog.
We are looking for an experienced Risk Manager to investigate complex incidents of suspected infringement of intellectual property and other product abuse. You will work closely with external partners such as brands and sellers and implement policies, tools and technology innovations to protect customers, to defend intellectual property, to protect brands, and to ensure compliance with Amazon policies.
You will partner with numerous teams at Amazon including Brand Registry, Product Safety, Perfect Order Experience, Selling Partner Performance, Retail and Seller Services. You will interact with Amazon leadership on complex investigations and you will improve the way Amazon protects customers from product abuse.
The ideal candidate possesses strong business judgment, analytical thinking, is comfortable managing multiple responsibilities within a fast-paced environment and has demonstrated experience in developing and implementing brand protection strategies. Exceptional communication, solution-oriented and relationship-building are essential attributes to succeed in this role.
A day in the life
The Risk Insights and Defect Elimination covers escalations reduction efforts WW. We are looking for an experienced Program Manager or Risk Manager to proactively investigate complex incidents of suspected intellectual property infringement and product abuse. You will work closely with brands, sellers and vendors and implement policies, tools and technology innovations to protect customers, to defend intellectual property, to protect brands, and to ensure compliance with Amazon policies. You will partner with numerous teams at Amazon including Brand Registry, Product Safety, Perfect Order Experience, Selling Partner Performance, Retail and Seller Services. You will interact with Amazon leadership on complex investigations and you will improve the way Amazon protects customers from product abuse.
About the team
The Risk Insights and Defect Elimination Program (RIDE) identifies and tracks defects and gaps in abuse detection, enforcement, and prevention mechanisms discovered through incidents managed by the Risk Mitigation, Escalation Reduction, and Quality Assurance (REs-Q) Teams. Each identified root cause (RC) is tracked in the RIDE portfolio along with its corresponding preventative actions (PA), owners, and Expected Completion Dates (ECDs).
Basic Qualifications
- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience
- Bachelor's degree or equivalent
- Experience handling confidential information
Preferred Qualifications
- 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience- Professional auditing qualification, or similar risk or compliance credentials
- Experience with SQL and Excel
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/h
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s