Lead, Sales Enablement Systems

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

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Overview:

Mitel is seeking an experienced Lead, Sales Enablement Systems to lead the strategic deployment, adoption, and optimization of our global sales enablement technology ecosystem, with primary focus on CompeteIQ (competitive intelligence) and Highspot (sales enablement platform). This senior leadership role requires deep expertise in sales enablement strategy, cross-functional leadership, and the ability to drive transformational change across our global sales organization.

The ideal candidate will combine strategic thinking with tactical execution, leading complex, multi-regional initiatives that directly impact revenue outcomes. This role demands a senior professional who can influence stakeholders at all levels, build consensus across diverse teams, and establish scalable processes that support Mitel's competitive positioning and sales effectiveness globally.

Responsibilities:

• Strategic Leadership & Cross-Functional Collaboration

• Lead global sales enablement strategy across all regions, partnering with regional sales leaders to customize approaches for local market needs and competitive landscapes

• Drive organizational alignment between Sales, Marketing, Product, and Customer Success teams to ensure cohesive go-to-market execution

• Establish governance frameworks for content development, competitive intelligence, and sales training that scale across diverse global markets

• Influence senior leadership through strategic insights, performance metrics, and recommendations that shape broader sales and marketing strategy

• Competitive Intelligence & Strategic Positioning

• Own Mitel's competitive stance by developing comprehensive competitive strategies that inform product positioning, pricing, and sales messaging

• Lead competitive intelligence operations that go beyond monitoring to include strategic analysis, market trend identification, and proactive competitive response planning

• Build relationships with Product and Marketing leadership to ensure competitive insights directly influence product roadmap and positioning decisions

• Establish thought leadership in competitive analysis, creating frameworks and methodologies that become organizational best practices

• Global Sales Play Development & Content Strategy

• Design and implement regional sales play strategies tailored to local market dynamics, competitive landscapes, and buyer behaviors

• Lead content strategy initiatives that span the entire customer lifecycle, from awareness through renewal and expansion

• Partner with global sales enablement teams to develop training curricula, certification programs, and ongoing coaching methodologies

• Manage complex stakeholder relationships across multiple regions, ensuring content and training alignment with local sales leadership priorities

• Technology Platform Leadership

• Drive enterprise-wide platform adoption through strategic change management, stakeholder engagement, and success measurement

• Lead vendor relationships and platform optimization initiatives that maximize ROI and user adoption

• Establish integration strategies between sales enablement platforms and broader technology ecosystem (CRM, marketing automation, etc.)

• Champion innovation by identifying emerging technologies and methodologies that could enhance sales effectiveness

• Analytics, Measurement & Continuous Improvement

• Develop sophisticated measurement frameworks that correlate content usage, competitive insights, and training effectiveness with revenue outcomes

• Create executive-level reporting and insights that inform strategic decision-making and resource allocation

• Lead data-driven optimization of sales processes, content strategy, and competitive positioning

• Establish predictive analytics capabilities that anticipate market changes and sales performance trends

• Project Leadership & Change Management

• Lead complex, mu