Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Sales Leader II – Community Development Banking Market Manager within PNC's Community Development Banking organization, you will be based in Washington, DC.

PNC’s Community Development team leads the bank’s CRA lending and investing strategy while also guiding part of the bank’s philanthropic and community engagement practice. Within the region, our Market Managers oversee the bank’s CRA centered business development, portfolio management, giving and CRA centered volunteerism strategy, all while working closely with our network of market presidents, mortgage lenders and business bankers to deliver a high quality experience for our clients and community partners. The Greater Washington Market includes the District of Columbia, Montgomery and Prince George's Counties, Frederick County, Northern Virginia, Fredericksburg and Hampton Roads.

The ideal candidate has a strong commercial and commercial real estate lending background, understands the unique role of community development finance institutions (CDFI’s), has good communication and organizational skills and enjoys speaking in public.

PNC’s Community Development Banking is a team dedicated to improving low-to-moderate income neighborhoods and the quality of life for low-and-moderate-income people. We focus on meeting community needs through community development loans, investments, financial education and other technical expertise. PNC provides nontraditional capital for high-impact development projects and provides capital for reinvestment into local businesses. If you are committed to building a better community, you’ll appreciate that we respond with creativity and flexibility through various financing options in collaboration with local, state, and federal agencies.

Examples of community development include affordable housing, funding for services that meet community needs, economic development projects that create or retain jobs for lower income people and neighborhood revitalization projects. We work with not-for profit and for-profit developers to address those needs.

In this role, you will manage a team of Community Development Banking professionals, including Relationship Managers, Community Development Officers, and administrative support staff primarily based in Washington, D.C.

Job Description

• Manages and directs team(s) to achieve business results and customer experience goals. May have direct sales and client responsibilities and may manage both individual contributors and other managers. Oversees team(s)'s financial results. Has broader span of control than Leader I. Participates in and drives the development of goals and strategies.
• Leads and influences to achieve the objectives of the team(s). Monitors business results/metrics and adapts sales strategies and tactics. Develops and oversees the execution of account and sales plans. May have direct sales and client responsibilities.
• Manages risk/return and drives quality for new and/or existing clients. Actively identifies and may be responsible for higher and/or broader levels of risk management. Mitigates different types of risk, such as regulatory, reputational, operational, credit and human capital risks. Serves as an escalation point for risk management topics, coordinates problem solving and may have exception authority.
• Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Networks within the industry and may serve in a leadership role in the community, industry or market. Leads the team to bring the full range of PNC's products and services to the client. Assists other team members in developing their network. Leverages reporting and sales tools to proactively identify and coach team to successfully convert sales opportunities.